St. Catharines Volkswagen

4.6/5 β˜… based on 8 reviews

Contact St. Catharines Volkswagen

Address :

363 Lake St, St. Catharines, ON L2N 4H5, Canada

Phone : πŸ“ž +988
Website : http://www.stcatharinesvolkswagen.com/
Categories :
City : N

363 Lake St, St. Catharines, ON L2N 4H5, Canada
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Natasha Moore on Google

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On my way to Niagara, my tire pressure light alert came on in my Atlas Cross Sport. I pulled over and noticed a large nail in one tire. The closest Volkswagen was in St. Catherine’s and I’m so glad. They welcomed me in and willingly assisted. The service representative was FANTASTIC! She explained everything and assured me that they will fix it. I comfortably waited in their clean lounge and my tire was repaired and I was safely back on the road. Great service, knowledgeable and welcoming. Thank you St. Catherine’s Volkswagen!
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Ryan H on Google

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Thanks Josh, Ian and Ben for probably the best experience I have ever had buying a vehicle. From the moment we walked into the dealership to look at a used Atlas, Josh made us feel comfortable and answered all of our questions. At no point did we feel like he was trying to β€œsell” us or pressure us in anyway, which often happens when looking at a used vehicle. Working with Ian was excellent in working through the financing, and at no point did he come across as β€œpushy” when talking about extended warranties etc. On pick up day, Josh and Ben took the time to walk us through features, connect phones, and make sure everything was taken care of. This truly was the best experience we have had in purchasing a used car, and although it’s only been a couple of days we are loving our 2019 Atlas! Thank- you Josh, and the rest of the team for the experience.
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Barbara Glasser on Google

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I just got my new Atlas cross sport last Monday with a big bow on the hood. Josh answered all my question with honesty and he negotiated a good deal for me. He never pressured me into buying a car and took his time to explain everything to me. Ben was a pleasure to talk to and explained the car in details before sending me off. Ian walked me through the paperwork and arranged the tinting for the front windows. Josh, Ben and Ian have a friendly outgoing personality and always eager to help and making sure all your questions are answered.
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Adam Coholan on Google

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Just purchased my first car from here. Josh (sales), Dylan (finance) and Ben (delivery coordination) we’re all absolutely awesome to work with! They were all very nice, genuine and knowledgeable people and they helped me through the first time purchasing process. Josh helped me through selecting which car was the best fit for me and was able to get me a really great price on the Taos, Dylan explained really clearly my financing options and secured me a good financing rate, and Ben showed me all the ins and outs of the car and made sure it was looking great before I got it! Can’t recommend this dealership enough to anyone looking to buy!
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Valerie L on Google

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Excellent car buying experience with Johnny in sales! He is so enthusiastic and knowledgeable about the VW brand and as well as being a genuinely nice person to work with. And all the staff I met were amazing, Dylan in finance, Ben the technology specialist, Tyler learning the ropes from the best and of course the first person you meet when you enter the dealership, Shirley! I don’t live in St. Catharines and it was worth the drive to buy car from St Catharines VW. It was by far my best experience in buying a car. I love the car choice I made! I absolutely love driving & the 2022 GTI is so much fun!!
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Julia Burke on Google

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As a first time car buyer this was a whole new process for me but everyone at the dealership made it a very positive experience. Gill was very thorough and pleasant to deal with. He is very knowledgeable and provided a high level of customer service. Despite a small mix up, Robert, Gill, and Ian were quick to rectify the situation. I am extremely satisfied with my experience and my new vehicle. I would not hesitate to recommend this dealership.
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Kendall M on Google

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Working with Johnny in sales, Dylan in the financing department and Ben in the car coordination department was such a pleasure. The team was able to offer us an amazing service and made us feel comfortable with our new car purchase. To purchase a brand new car, in this current day, there is a wait of 3-6 months, however Johnny was able to secure us with our brand new car in less than a week, he made us feel comfortable and confident with our choice, he was able to provide us with outstanding service. Dylan was incredible to work with, as anyone can get anxious with financing, Dylan made the process smooth and stress free. Ben did such an incredible job navigating us through the final details of our purchase and preparing our new car to the tee! He was able to walk us through how the new vehicle works and the bells and whistles of the car while making us feel confident and comfortable with our purchase. It’s always truly such a pleasure visiting Volkswagen St. Catharine’s. You are treated with respect and dignity. You can walk in and it feels like home. The staff and owner do an excellent job to make sure the customers needs are always met.
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chelsy leduc on Google

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Great staff! Johnny made it really easy and pleasant experience when buying our Atlas Cross Sport! Ian was very help with explaining in detail the warranties and what would be best for us! Ben showed us all the ins and outs of this vehicle, which was extremely helpful! Never had such an amazing experience with buying a vehicle we are extremely happy and will definitely be coming back for our next vehicle! Thank you so much Johnny, Ian, and Ben! You guys are absolutely wonderful!

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