Spence Diamonds

Name: Spence Diamonds
Address: 25 Square One Dr, Mississauga, ON L5B 2C9, Canada, B, Canada

4.4/5 ★ based on 8 reviews

Contact Spence Diamonds

Address :	25 Square One Dr, Mississauga, ON L5B 2C9, Canada
Phone :	📞 +989
Website :	https://spencediamonds.com/
Categories :	Jeweler , Jewelry store , Jewelry designer ,
City :	B
Description :	Brightly-lit jewelry shop specializing in diamond rings with prototypes displayed in open cases.

25 Square One Dr, Mississauga, ON L5B 2C9, Canada

Best Jeweler in Canada

g	giuliano on Google ★ ★ ★ ★ ★ I had just purchased an engagement ring for my girlfriend and I was absolutely blown away by the customer support and the amount of help I received while looking for the right one. Adam took really good care of me. he was super friendly and made the shopping experience really enjoyable. He made everything clear when it came to finding the right diamond and the right ring. Ill definitely be going back to this location to buy my wedding band, and maybe even some other jewelry in the future.
M	Mario Allen on Google ★ ★ ★ ★ ★ Ordered "The Day We Met" pendant and chain for my partner online. It came by FexEx in a couple days. Beautiful necklace. It was perfect and my partner LOVES it. Would recommend without hesitation. Thank you.
D	Destiny Grant on Google ★ ★ ★ ★ ★ I’ve had my rings for a couple year now from Spence diamonds. I got engaged in 2016. They told me that I had one free resizing every year and that was made for if our fingers get fatter or skinner for any reason including pregnancy- specifically what the guy told me. I had it re sized the same month as it was a bit to big. I got married in 2018 and got my ring from them too. I’ve bought them in every year for the cleaning and inspection as per the warranty. I took it in 2 weeks ago to be re-sized as my fingers are slightly bigger after pregnancy. And they advised that there is a cost to re size, $150 with taxes. They said they will do the inspection and cleaning on site. A week later they call and say a diamond is missing, a diamond was not missing when I gave it to them… They say it’s gonna cost another $40 to fix that but that the resizing is only $67 so it was just over $100 for both…. Finally we go to pick it up on the date they say one week later and they say it’s not ready and won’t be ready for another week. Now we have a $200 bill and the people working there can’t explain anything. Just said to take it up with head office and that warranty doesn’t cover anything and refuse to give us our ring without paying the $200… Customer service was absolutely disgusting. They did know give correct pricing and they could not answer why we’ve been told differently regarding the warranty. This is the last time I will ever go into Spence Diamonds. This is horrible service and I hope all future and current brides choose another jewelry store.
N	N Wall on Google ★ ★ ★ ★ ★ Anita is my hero! This is now in writing! 20 years with my wife, and I needed to find a gift that would be perfect. Unfortunately this item I wanted was sold out at all their locations. I thought this was the end of this search when I got an email from Anita who was able to find the exact item I wanted! She had it shipped next day from Calgary Alberta to her store location! That is what I call true Customer Service! Anita went above and beyond to help me get the perfect gift for my wife! So a great big thank you for what you did! You are truly my hero!
A	Anca Mitu on Google ★ ★ ★ ★ ★ My fiance purchased my engagement ring from there and had nothing but good things to say about Adam. Based on his experience, we decided to get our wedding bands from there as well. Adam is very knowledgeable, patient, and accommodating. Every time we went there, we didn't feel rushed. Adam has great people skills. He makes everything relatable. Adam explains things in great detail and in a way the customer understands and feels confident in their purchase. The service in general is amazing: all staff members are polite and efficient. Today I was offered a complimentary steam for my ring. Very impressed.
L	Long Nguyen on Google ★ ★ ★ ★ ★ Good experience with Andrew. Got the rings we needed...HOWEVER....so extremely disappointed in Spend Diamonds for cheaping out on the ring boxes. I've bought from Spence many years ago and back then the boxes reflected the high quality diamonds I purchased. This time around I spent even more money, but feel like quality overall went down. Hard to feel a sense of quality if you're getting a ring box, made in china, with cheap yellow made in China sticker at the bottom. Peeling sides. Just so very pathetic. I'd rather pay more so you can afford to give customers at least a decent box to put rings that costs thousands of dollars. Just leaves such a borderline disgusting taste. Would not come back and would not be able to recommend the brand as a whole any more. P.S. I asked Andrew to ensure I get a good ring box for the special occasion but alas he confirmed these 'new' ring boxes are all they carry now. Pathetic.
C	Carx 13 on Google ★ ★ ★ ★ ★ My experience at Spence Diamonds was fabulous. Adam assisted me in looking at a huge selection of engagement rings ?he was extremely knowledgeable and patient during the entire process, which probably lasted over an hour. He explained the differences between man-made diamonds and mined diamomds which was something I didn't even know about. The selection of rings and styles was just massive! So many beautiful rings to choose from. In the end he helped me choose a beautiful engagement ring. I am extremely satisfied with my purchase and will make Spence My go to jewelry store for anything else in the future. Would recommend this place to anyone looking for a beautiful engagement or wedding ring. Thank you Adam for all the help!
j	jamie m on Google ★ ★ ★ ★ ★ My experience at Spence Diamonds near Square One was incredible. I have been looking for the perfect engagement ring for three days and visited multiple jewellery stores but none of them could compare to the amazing service that Taylor Alderson at Spence Diamonds gave us. She was kind, professional, and very informational. As a bonus, the whole staff in the store was just as kind and welcoming which made purchasing a ring a lot easier. I am extremely grateful for this company and their staff for providing us with this experience. If you are looking for a ring, I would highly recommend saving your time and just go straight to Spence Diamonds near Square One. They have an amazing collection, great staff, and they make shopping for a ring so easy! I would also ask for Taylor Alderson for assistance.