Speedy Glass Calgary Macleod Trail
4.6/5
★
based on 8 reviews
Contact Speedy Glass Calgary Macleod Trail
| Address : | 10202 Macleod Trail, Calgary, AB T2J 0P8, Canada |
| Phone : | 📞 +78 |
| Website : | https://www.speedyglass.ca/en/service-centre/alberta/calgary/95-10202_macleod-trail-south.html%3Futm_medium%3Dorganic%26utm_source%3Dlpm-gmb%26y_source%3D1_Mzg0NzkxMC03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%253D |
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| City : | J |
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Jackthestar Fournier on Google
★ ★ ★ ★ ★ Great place to go. I was in transit from Ottawa to Nanaimo BC had a rock chip in my windshield just east of Calgary in Hwy 1. I checked reviews on Google in Calgary for windshield repair shop and this place came highly recommended. All reviews are true, very good service, honest employees there to help, talented technician /repair men who are serious about doing it right. They will try to bring back your windshield to the best possible condition they can and they are honest about if it can be fixed or not. The took me in right after fixing the other vehicle they had and did a great job. Decent price. I recommend them.
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Hersh Chandargi on Google
★ ★ ★ ★ ★ Friendly customer service. The guy at the front desk had British accent(in a positive way) but he was friendly. I believe his’ name was Dave. Made sure he explained everything about the windshield replacement process and there were no surprises in the billing.
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Sean Affleck on Google
★ ★ ★ ★ ★ I scheduled two cracks in my windshield to be fixed. Cosmetically, the repairs weren't great (one crack may have attempted to be fixed before). However, they assured me that structurally they were fine which was more important to me than the cosmetics. They offered either for me to walk away without paying or to pay and get a warranty with them. We met in the middle and I payed for one repair and got the warranty on both which I was good with. Service was very good and professional.
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Natalie Collin on Google
★ ★ ★ ★ ★ My truck was a victium of a multitude vadilism sprees overnight. Booked an appointment online as soon as I knew the damage, and was able to to get services done next day! Nathan is a hero manning the desks/phones. I had to stay on site for my repairs, and can honestly say, I have never seen this level of customer service in a long while. I am happy to recommend this outlet as a go to for any and all glass needs
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DJ Chabot on Google
★ ★ ★ ★ ★ Good service, I think the initial contact communication could do a little better.
What I mean is I called to get a quote on a windshield, I provided them with my VIN, we verified details and the. Was given a price for "glass and labor", I was told the price of the glass was high because my vehicle is a bit older. Fair enough.
I booked them appointment, dropped it off on time and they said come back in 2-3 hours and it will be ready. I went to Canadian-tire and bought some new wiper blades.
I came back 2 hours later the vehicle was ready and they processed my sale.
This part of the interaction was very good with lots of information.
My only complaints are...
I paid so much for some Chinese made glass (I know they have a factory in China and the USA) and...
I wasn't told that it came with wiper blades and hydrophobic coating...
I believe that was an upsell without telling me about it, and just packing everything together and giving me the total price.
I guess it depends on who you deal with there based on how much Information you are given.
Because as I sat an observed before paying I heard one of the gentleman on the phone with a customer and give them a clear break down of what's included and what is optional.
As he was on the phone with the customer he explained the glass was $245, plus the window trim, but he said he could include the window trim for free. He then proceeded to ask if they customer wanted hydrophobic coating, the customer passed and then he asked the customer if they wanted new wiper blades. Again the customer passed.
If I would have gotten communication like that, I would have been a bit happier.
Bottom line, if you're dealing with them make sure they are clear about what you are getting for your money.
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David & Brittany Willms on Google
★ ★ ★ ★ ★ I had an excellent experience with this company. The rubber on the top of my windshield had popped out from a bad install with the dealership before I purchased it. Dealing with them to get it fixed was such a hassle and so I decided to try out Speedy Glass. They were so helpful, professional and quick. They were able to do it for me the same day I inquired. The tech did a great job adhering the rubber strip for me and did it for free! I am so impressed and will certainly be using them in the future!
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Jonathan Quicho on Google
★ ★ ★ ★ ★ Professional and friendly staff. Booking online and choosing the date and time was very convenient. They did an extra work on fixing the rusty part between the windshield and the roof without extra cost which is awesome. Quality of the glass and the workmanship was great, price is reasonable. Shop is clean and organized. Waiting time was faster than expected. Nathan and David were very knowledgable and professional. I will definitely go back again for windshield or any auto glass service.
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Jessica Bordeleau on Google
★ ★ ★ ★ ★ I had the best experience with this Speedy Glass location! Their customer service was exceptional. I don’t know much about cars which can make these type of appointments a bit intimidating for me, but everyone I talked to was extremely helpful and friendly. They were very accommodating when I originally booked my appointment and then had to reschedule twice. The second time I called to reschedule it was the morning of my appointment and they were able to get me in later that day. I couldn’t believe how quickly the service was done too, which was super convenient! Overall it was a very positive experience and I can’t recommend them enough.
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