SoftMoc
3.2/5
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based on 8 reviews
Contact SoftMoc
| Address : | 2266 Bloor St W, Toronto, ON M6S 1N9, Canada |
| Phone : | π +797 |
| Website : | http://www.softmoc.com/ |
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| City : | S |
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Roberta George on Google
β β β β β Went in last night and got served by the very nice manager at this location. She took her time to help me find the perfect shoes. Will definitely be back and will be bringing my friends. The service here is excellent!!
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Kraig Boyes on Google
β β β β β 4 reviewsΒ·1 photo
I donβt normally write reviews but I have had nothing but quick, friendly and professional service everytime I visit this location. Favourite SoftMoc for sure. Thanks for your service! Will be back for sure
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Lou Lou C. on Google
β β β β β It was quick and productive. Sales person was helpful. Lots of selection to choose from .left the store satisfied with my purchase.
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Lizzie Cleaton on Google
β β β β β Went in saturday and was served by a amazing employee by the name of nicole. Came in with my two kids explaining what we all needed in what sizes. She made the whole experience super easy and quick. Plus she was a real sweetheart. Will definitely be back!!
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Khadeeja Majrooh on Google
β β β β β First time shopping at this location. My experience today was good. Hailey one of the workers helped me find my style of shoe. She was very kind and friendly towards me and others.
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Jewel Mickleson on Google
β β β β β I walked in yesterday (Mar 4 2022) and the 3 women behind the counter stared at me as if I were interrupting their conversation. It made me so uncomfortable I actually had to leave after about a minute. They didn't say anything to the customer that came in right after me either who also promptly left. Management: training your staff on good customer service (i.e maybe saying hello to customers instead of just staring) might go a long way!
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Tanya Grimaldi on Google
β β β β β The store is okβ¦but customer service isnβt. My husband went to the store to make a return and got there right at closing (literally 7:00 on the dot). He held up the bag and motioned for them to please let him inβ¦but they just shooed him away with dismissive hand gesture. They didnβt even have the courtesy to open the door and speak with him. Gone are the days when customers are so valued that a little extra goes a long way. Itβs too bad really. We wonβt be going back there.
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Roman Tatarsky on Google
β β β β β Terrible service. We bought two pairs of different sizes specifically to try at home and bring one back. I brought one back but was not refunded only because I did not have the original debit card with me. My wife had it at the time. There is no mention of this requirement in the receipt. Thanks. Donβt shop here. βCredit/debit card refunds will gladly be processed to the original cardβ. No they wonβt.
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