BCU Financial
3.8/5
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based on 8 reviews
Contact BCU Financial
| Address : | 2280 Bloor St W, Toronto, ON M6S 1N9, Canada |
| Phone : | π +788 |
| Website : | http://www.bcufinancial.com/ |
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| City : | S |
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Oksana Kuziw on Google
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Anna J on Google
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Volodymyr on Google
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Robert Lech on Google
β β β β β The employees are polite and helpful.
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Designers Choice Canada on Google
β β β β β Thank you Buduchnist for a great service and community support!
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Sandy Bodnar on Google
β β β β β Waiting time on the phone if you don't have an actual person's extension waiting on the line are 20 minutes plus. Their nauseating recording is repeating the same old about the different numbers to call, like when you loose card or whatever. No music, no telling you to stay in to keep your number/turn. Absolutely horrible. Oh, I have passed the 20 minute time. God knows how long I will be held up on the line. Disgusting.
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Adam Shar on Google
β β β β β Great service and great people!
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Anton Savytski on Google
β β β β β I've banked with BCU Financial for over 13 years now since starting my first job in high school. Unfortunately, had to make the tough decision recently to transfer all of my funds over to Tangerine.
It's true that BCU offers amazing service, but their digital experience is antiquated and not quite "with the times". As a heavy mobile banker, stable server uptimes and a multitude of features is key. BCU Link is just not quite there yet and is still plagued with frequent "server is down" errors.
There comes a time where great customer service just can't overcompensate for a subpar digital banking product. For this reason, I give BCU a 2/5.
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