Sleep Ezzz Mattress Express

Name: Sleep Ezzz Mattress Express
Address: 415 Hespeler Rd, Cambridge, ON N1R 6J1, Canada, R, Canada

3.8/5 ★ based on 8 reviews

Contact Sleep Ezzz Mattress Express

Address :	415 Hespeler Rd, Cambridge, ON N1R 6J1, Canada
Phone :	📞 +99
Website :	https://www.sleep-ezzz.ca/
Categories :	Mattress store ,
City :	R

415 Hespeler Rd, Cambridge, ON N1R 6J1, Canada

Best Mattress store in Canada

K	Kate Gardiner on Google ★ ★ ★ ★ ★ DON’T BUY A MATTRESS HERE!!!! They will sell you an expensive mattress then send you a different cheap one. Then when it breaks and you try to return it they will say “that’s not our mattress. Are you sure you bought it here?” And “You shouldn’t treat a mattress like a couch”. This is a terrible place to buy your bed!! Don’t do it!! They don’t even deserve one star.
M	Masomeh on Google ★ ★ ★ ★ ★ My husband and I decided to buy mattress in local store rather the big name businesses because we wanted to support small businesses. So my husband went to Cambridge location and chose one for $1800 a single one. They give us one week to try if we are not happy we can exchange it. So I slept on it for less than one week I wasn't happy nor was my husband. I woke up with a lot of pain my back we decided to change it when my husband called them he said no we can't do anything for you sorry. Now I am stuck with this mattress. Clearly they have no integrity nor care about customers, but only their pockets. I hope no one goes there because they prove that they are corrupted people. I will never support small businesses again.
J	Jason Roberts on Google ★ ★ ★ ★ ★ This company has the worst customer service that I've ever experienced. After selling a mattress that collapsed within a week of purchase, I went back to the store to ask for a replacement or a refund. In response, I was accused of not purchasing the mattress from their store (despite having the receipt in front of me), and was then accused that I must be using the mattress as a "sofa" which caused the edge to collapse. Eventually they acknowledged the fault and I was told that I would receive a replacement after the holidays. I have not received nor heard from the company as of February 6th. Avoid this business at all costs!
b	barb dejong on Google ★ ★ ★ ★ ★ Great service!! No pressure sales person. Delivery fellows were great. Highly recommend.
L	Lynn on Google ★ ★ ★ ★ ★ Wonderful staff! I was in need of a new mattress during a lockdown and the staff was beyond accommodating and friendly. I was so pleased with the customer service here- plus I love my mattress, I sleep great now aha
M	Michele Walker on Google ★ ★ ★ ★ ★ BUYER BEWARE!!! DO NOT SHOP AT SLEEPEEZ CAMBRIDGE OR KITCHENER!!! THE OWNER STEVE IS UNPROFESSIONAL! Bought a spare mattress on Tuesday and then decided to go a different route and buy from a reputable company with better service. 20 minutes later I went back and cancelled the order…it hadn’t even been placed yet. I left the store, checked my credit card and it had been refunded…BUT!!!! 20 minutes later the refund was reversed, and I was recharged $800!!! I went back to the store and they are blaming my bank! AND REFUSING TO GIVE ME THE MONEY BACK! I called the owner STEVE in Kitchener and he hangs up on me! Now he won’t take my calls! Went to the bank and they verified EXACTLY what I said happened! Now I will have the Credit card company opening a legit investigation!
T	Tinker Millar on Google ★ ★ ★ ★ ★ Worst customer service ever. Steve the owner lies about the warranty and refund to make a sale.then starts yelling and verbally abuse the customer when there is a problem. Also there mattress falls apart in days takes months to fix the problem. They also say you should never sit on a mattress because that destroying the mattress. Lol never go there again and hope they close down.. we are calling the better business this week. As a customer that spent over 4000 on a bed a Frame you expect good customer service. There is zero go to Costco you get better service. Steve the own is a lier a cheat and a fraud
P	Pratik Desai on Google ★ ★ ★ ★ ★ Bought a Tempurpedic Queen size Bed. Mike-our sales personnel- was very knowledgeable, helpful and gave us our time to look around. Also interacted with Jack later, he was pretty good as well! All in all, a great mattress at a good deal, smooth delivery and installation as well!