Simply Self Storage - Richmond
3.5/5
★
based on 8 reviews
Contact Simply Self Storage
| Address : | 8211 Sea Island Way, Richmond, BC V6X 3A3, Canada |
| Phone : | 📞 +99 |
| Postal code : | 6 |
| Website : | http://simplyselfstorage.ca/ |
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| City : | X |
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Steven L on Google
★ ★ ★ ★ ★ Conveniently located in Richmond and near the airport. It was the first time for me to use self storage and the experience was extremely positive. Staff are great and the location is welcoming. More importantly, Simply Self Storage has great facilities, reasonable pricing, and assuring security. I would strongly recommend them as a self storage solution to anyone.
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James Warner on Google
★ ★ ★ ★ ★ One of the cleanest most professional Storage Facilities in Richmond. Eric, at the front desk is kind and helpful. He always goes out of his way to help me when I need more storage space, which is often. I highly recommend this storage facility for its kind employees, high security, cleanliness, and hours of accessibility.
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John Langrish on Google
★ ★ ★ ★ ★ The sign-up process was easy, but the fellow doing it seemed to make many mistakes (which he caught himself) and had to correct in getting the final numbers together for what it would cost. Aside from those hiccups, the facility has great access & I would recommend. It seemed the most economical choice without being far out of town, with the best access hours for an indoor (climate controlled) facility.
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Bev Kovich on Google
★ ★ ★ ★ ★ Absolutely outstanding service. I have used they on two different occasions. Both times they were very helpful and chose the perfect size locker for my needs. A well lit and clean facility. I would highly recommend them for your storage needs
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Khaneye Tarjome Farsi on Google
★ ★ ★ ★ ★ I left my vehicle in this storage area with the keys given ti attendant. The vehicle was full of expensive pillows and Nautica Jacket etc... Their staff used my key , that I had left with them in trust for moving the vehicle around in emergencies , and broke into my vehicle , stole all the expensive orthopedic Gel pillows and my expensive nautica jacket .
When I approached them with the loss , they were quite rude and obnoxious, aggresive and told us to tell the Police , and take them to court or take a hike.i had never seen any business as being so bold , threatening and not afraid of the law. It appeared as though they had lined up everything and wasnt their first time.
Never use these people, they are dishonest and thieves....
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Jenny on Google
★ ★ ★ ★ ★ The people that run this storage are unique. I had a problem that I was unable to carry out
on my own, and within a very short time what seemed impossible was achieved by the two gentlemen (one at the front desk and their handyman) They were so caring and dedicated to Customer Service I felt like I had gone back a decade or two! The place is spotless, the halls are bright and very well run in all aspects that I have witnessed in the past few years that I have been renting here. Thanks gentlemen!!!
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Maximo Agrado on Google
★ ★ ★ ★ ★ I'd recommend another storage facility if you value security. The tops of their units are mesh. My unit was robbed when the mesh was cut through and about a hundred items were removed. Some of these were fairly sizable and so would have taken some effort to remove over the top of the unit. Their security camera system was of no help as there was no direct camera on my unit and the ones covering the elevator and stair well area never did show the criminals with my items in hand. Whoever did this not only had access to the building, knew the schedule of the staff and knew which paths to take to avoid detection by the cameras. As friendly as the staff may be, this was never resolved with any satisfaction resulting a significant financial loss. Be wary about trusting your items to Simply Self Storage.
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Cameron Jones on Google
★ ★ ★ ★ ★ Amazing staff that always go above w beyond every time I need help with anything. The lockers are clean and dry as the building is temperature controlled (so no mold or mildew smells). Access to lockers are longer then other locations. I believe you can access daily from 8am-9pm. Each locker has an alarm fo security. When you set up your lockers you creat a code. If you want to get into your locker put code in at the main gate (locker will disarm) then when you but the code in to leave at the main gate your locker alarm will be activated. Highly recommend.
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