Scotiabank
2.7/5
★
based on 8 reviews
Contact Scotiabank
| Address : | 320 Boulevard Saint-Joseph, Gatineau, Quebec J8Y 3Y8, Canada |
| Phone : | 📞 +897799 |
| Website : | https://maps.scotiabank.com/locator |
| Categories : | |
| City : | Y |
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Al S on Google
★ ★ ★ ★ ★ Usually good service with them, in the past couple of years only 1 issue that i had with them.
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Husanpreet Kaur on Google
★ ★ ★ ★ ★ Very bad service
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Catharine Cormier on Google
★ ★ ★ ★ ★ Phone tree is terrible
Pressing 0 should go to a representative always
Pay enough bank fees to have them hire someone for the phones
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Lukasz Bober on Google
★ ★ ★ ★ ★ Despite my sketchy look, the staff greeted me with a warm attitude and offered very professional service.
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Johnathan Le Touzel on Google
★ ★ ★ ★ ★ Good luck trying to talk to somebody that works there. the phone menu is broken. Randomly hangs up and english menu doesnt work. Then when you do get transfered from the central branch location to the local branch the voicemail for the assistant manager is stilp set for when she was on vacation even tho she has been back a week. Then the extension on the card the guy gives you does not lead to the right person but doesnt mater as they arent picking up either nor calling you back...
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hullois on Google
★ ★ ★ ★ ★ I am calling just to change an appointment with an advisor and it won't even let me talk to someone at the branch unless I type in my card number. With all the profit this bank is making, it can't pay someone to answer the phone at my local branch? Terrible service!
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Dan Dea on Google
★ ★ ★ ★ ★ STAY AWAY FROM THIS BRANCH.
Horrible service. Used to be amazing 10 years ago, now, they will shook w no empathy, they can never help at the branch, they always te you that you have to call.
I told the receptionist i waited 3 hours on the phone and got no service, she didn't even apologize, just confirmed that this is normal. No empathy. One of their employees had a mask hanging from 1 ear, not wearing his mask the whole 15 minutes i was there, while he was i contact with several employees.
Clearly they have different rules for their staff than for their customers, who they clearly don't value whatsoever.
The branch manager contacted me because i gave them a bad review, he said to contact him if i need anything. I tried, no luck. An agent on the phone emailed him, he never called me back.
I moved my file to a different branch in Plateau, where the service is outstanding, they really make this branch look absolutely horrible.
Will never go back.
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Lynda Renaud on Google
★ ★ ★ ★ ★ This bank offers many incentives to NEW customers, but unfortunately does not offer much to it's long standing customers. Very frustrating and unfair. They are also very difficult to get a hold of on the phone. And the very few times I set foot into my branch, I definitely do not feel welcomed. They would rather NOT see people.
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