Sam's Moving Company

The worst of all if there is less than one I could rate them I will do ... we moved with them couple of days ago...no responsibility at all however I wrote on each box to be careful and I clarify each color were to go .. they just care about finishing early which ended up with scratches on the dinning table .. they hit the ceiling... wall frame broke.. we asked them to take off their shoes inside the new house they didn't and I suddenly found that they used my rug to step on it with their shoes in a rainy day they said they don't have enough when we told them however when I went outsideto tell them about everything where to go I saw many blankets...beside they smell smoke .. they left some stuff at the house we were moving from ( we didn't check everything unfortunately)

Sam was absolutely amazing in our time of need.i had scheduled another moving company(I will write that review tomorrow), ? , but they didnt show up at all! So me and my husband did what we could which was about half the house. Were not scoring chickens and we are office workers, lol. Sam showed up within the hour, an helped us late into the evening! Great job!

Sam’s Moving Company is very professional. They reached out ahead of time to confirm the date and contacted me with an ETA prior to their arrival. Their help with moving between apartments really helped take some stress off my shoulders. The movers are really kind and always double checked with me on how I would like my things placed. The cost of their services is completely justified by their work. I very highly recommend their services!

In April, I called Sam's moving to book a couple of movers to help me pack a shipping container at the end of August. Flash-forward to six days before my move, and I'm notified that my booking has been cancelled because they received a bigger order. To their credit, they told me that they would come in the evening for the same day as my original booking (rather than early afternoon, as originally booked)... but only if I paid for an extra hour than was originally agreed upon. I understand that businesses have a bottom line to maintain, but I find it very unprofessional that this company tried to hustle me less than a week before my move. This is especially true given that I had booked with them months in advance. Very disappointed by this, and I opted to go elsewhere.

Scam artist! He showed up with a truck and trailer, NOT a moving truck as promised for a Single home. He will harass you for additional costs and has a very bad attitude. PLEASE save yourself the headache and book anyone else but this guy!!

Sam’s Moving is THE BEST! They did an awesome job moving us from Ottawa to Montreal, even on short notice. Professional, reliable, punctual, FAST and strong guys! Excellent customer service as well. We have a lot of fragile antique furniture and everything was handled with great care. They went above and beyond and I can’t recommend them enough for all your moving needs! Many thanks to Sam and Sam Jr. for the wonderful experience!

I am very happy to have had the service of Sam and his team. They we're quick to reply to my message and to book me in. I needed to move a very heavy treadmill to the basement, and Sam and his team we're extremely careful and knowledgeable in disassembling part of the treadmill and finding the best way to move it without any damage to our home. I definitely recommend Sam's Moving Company and will contract again when needed!

When contacting the company originally for my scheduled move, they were very responsive and professional. Sam reached out multiple times prior to the day to confirm the time and location, and I was very satisfied and looking forward to their help. When the day finally arrived, the movers arrived 1h45mins late, not the end of the world, but definitely delayed my moving plans. I was assured by Sam the owner that the movers would come A) prepared With shrink wrap and tarps and mats for large items and my floors B) and with straps and experience in lifting heavy awkward items up tight spaces; neither of which occurred C) also that my items would be packed with care The 4 guys that came walked in and out of my house, on hardwood and carpet in dirty and wet snow covered shoes, so much so that I had to hire a carpet cleaning service for $400 for a full shampoo after the fact. Secondly, they did not have the correct equipment for moving heavy items in and out of the house. Lastly, they did not pack the truck with care - fragile items marked fragile were put at the bottom of piles of boxes, leading to some damage upon arrival. TV boxes were stored upside down and sideways, and although I’ll give them credit for really tetris’ing the truck, it was not done with care for my goods. The actual movers were kind people and they worked hard, no question on their work ethic and they were polite men - and the sub freezing conditions certainly didn’t make it easy to work. However I think it’s incumbent on the owner of the company to ensure his team has tarps and coverings for floors and carpets, and straps and other aids to make their job easier. That lack of white glove service led to me requiring the carpet cleaning service and the delay in arrival hurt my travel plans. 2/5 stars