Rouge Valley Optical

4.5/5 β˜… based on 8 reviews

Contact Rouge Valley Optical

Address :

300 Kingston South, Pickering, ON L1V 1A2, Canada

Phone : πŸ“ž +99
Categories :
City : V

300 Kingston South, Pickering, ON L1V 1A2, Canada
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Bal Ahmed on Google

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Unplesant and awkward experience. The bald salesman kept telling me to buy his choice of frame. I refused and told him it was too expensive. He walked away shaking his head, murmuring something in his mouth. When leaving the store, I could hear him cursing as I walk out.
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Sonny Deshpande on Google

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I have been a customer at this store for over 15 years. Cato the owner is always courteous and polite. I have personally seen him attending to customer's . He is always professional and polite. I have never heard him use foul language. I would highly recommend this place.
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Brad Hubley on Google

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I've been to Rouge Valley Optical many times over the years, first for contacts, then for reading glasses. Yes you can get "cheaters" from a drug-store or big-box outlet but having a set of prescription reading glasses is the way to go. Cato was excellent in helping me pick out the correct size of frame and afterwards when I had an issue with a chipped lens--due to my mishandling of my frames--he replaced the lens at no additional cost. Would I go back again? You bet, in fact, it's time to make another appointment for another examination and probably another pair of stronger reading glasses, oh the joy of getting older...
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Dajiba Wong on Google

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Went to get my glasses fixed. First I was told no, he was busy. Told me to go somewhere else. I didn't want to look around so I said I would pay 20 to get it done quick. The guy looked at me and raised his voice and told me to leave. Somehow I insulted the guy by saying I would pay? Found my way to a nearby optical shop. Got my glasses fixed for free, had a quick chat and promised to 5-star review them. Don't be rude to people just because they are not your usual customers, because 1st time customers are always the ones to one-star you and five-star your competitors.
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Theresa Smith on Google

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I’m a first time client. I found the optical from a fb page that recommends black owned businesses. I will definitely come back. He was very friendly and warm and prices were very reasonable. You definitely get impression that the owner is focused on customer satisfaction. Will definitely make this my regular spot for glasses and contacts.
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jenni prodanovic on Google

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Cato's professionalism goes over and beyond. He has a passion for his profession which is evident in his interaction with customers. After my first appointment, I thanked him and I told him how impressed I was with the service and that he would have my business forever. I have since referred many family members who are equally impressed.
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Brad Hubley on Google

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I have been a customer for over 10 years and not once during this time have I ever been disappointed with the service. Cato is especially helpful in working with me to ensure I get the best quality items and he provides the highest level of service. Years ago when I switched from distance glasses to contacts he provided me with valuable advice. A few years ago I had laser eye surgery but still needed reading glasses and back I went to Cato who helped out yet again. Recently I had to switch to progressive lenses (the joy of aging) and Cato was invaluable in helping me transition to these new types of glasses. Whenever I have had an issue with the lenses (read me dropping my glasses and chipping them) or losing a screw (the frames not my head), he has graciously fixed the problem for me at no cost to me. So I highly recommend Rouge Valley Optical and Cato.
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Davis Leke on Google

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I recently started going to Cato for all my optical needs, I can definitely assure you that he will treat you like he would treat his own family. As I read some of the negative comments on here I am baffled and shocked. My philosophy in life is "Actions speak louder than words" so go in and you will see for yourself. I bought two pairs of glasses and he offered to transition my old frames into sunglasses. I recommended a friend and he was very happy with the service and his new glasses. Cato Thank you for your patience and everything you do ??.

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