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Minh Tran on Google

Very helpful and knowledgeable young staff.
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Carol Ann Hughes on Google

Good service pleasant staff too long to get to a cask you have to go to the end of store to come back to a cash
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Steve Fossey on Google

I don't believe the bad employee's reviews. The staff is super knowledgeable, courteous and bilingual, and after 5 years of buying here (or ever since they moved, whenever that was) you still see the same faces. You don't get such good employees with low turnover unless you have great management. Prices are fair, selection is good, service is excellent. The fifth star is for doing your best to either speak in my language ir help me learn the words in yours, so we both grow. I have no difficulty with Patrick Morin next door but this Rona has the best service of all the surrounding hardware stores.
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farid mohtadi on Google

I had a complex issue with my water heater, needed some adaptors and valve connections. A young man by the name of Giuseppe helped me to a great extent,very helpful,knowledgeable and polite. I am happy with Rona's (Pincourt) employees.
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Maurice on Google

I always shop at Rona since I find most of what I need there and the service was always good. Plus I try to support brick and mortar stores when possible. However lately I felt the service changed a bit, the employees are not as helpful as they used to be. The last time I went there to price match a tool I found at amazon the employee right away said "I don't match amazon" and was about to walk away from me... The next day I went to the competitor (orange colours) and they price matched amazon in a heart beat and they also shipped the item to my house since they did not have it in stock (extra cost for them)! Talk about service!!
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C M on Google

This location has implemented and is enforcing the extremely controversial v-pass QR scanning at their entrance. This service was once deemed “essential” which is of course no more. Shop here to encourage a complete disregard for personal medical privacy and human rights violations in your neighbourhood.
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jtm construction on Google

Rona supports discrimination by utilizing the Quebec Vaxicode QR system. Rona is a building supply and material company, and is essential for me to run my business. Staff were rude and aggressive when asking. As a builder who spends over $200,000 annually there, I will be taking my business to a small family run shop that does not use the QR system and treats me with respect, as expected in a democratic society
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Judy Hung on Google

We got our vanity here, and we absolutely love it! As clearly demonstrated in the website as we saw it in person. The guy who works there is very helpful, he helped us creating the account, and our contractor came and pick up the vanity with the receipt a week after. Everything went smoothly and we were very delighted with the customer service.

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