Rivers Edge Services
4.6/5
★
based on 8 reviews
Contact Rivers Edge Services
| Address : | 3989 18 Ave, Prince George, BC V2N 1B2, Canada |
| Phone : | 📞 +999 |
| Website : | http://www.riversedgeservices.ca/ |
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Graham Wiens on Google
★ ★ ★ ★ ★ Had my truck in the shop in only 3 days from when I called and finished on the Monday after a long weekend. If you're shift work or self employed this isn't a hard choice to use rivers edge.
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Bill Painchaud on Google
★ ★ ★ ★ ★ Greetings…I wanted to share my experience with River’s Edge Auto Service…On a road trip from out of town…pulling a Cargo Trailer…I notice a noise coming from the rear end…River’s Edge was highly rated Auto Service to get work done…I’m an retired H-D Mechanic and suspected perhaps the pinion bearing in the diff…River’s Edge went for a test drive and then put it the hoist and Pat the Mechanic put his ear to it and zeroed it to the inner Pinion bearing…I didn’t want a band aid patch job…do it right and they did…Brody on the front counter ordered the Parts…Pat did the Re&Re…and with the high mileage I said to change the Crown and Pinion gear set…all bearings and seals…they even provided a detailed description of repair…included about 8 sequential photos of disassemble…on the bench…new parts being installed…then 8 sequential photos of assembly…included the specs of pinion pre-load…backlash…and also a photo of gear mesh pattern on Crown and Pinion…now a lot of shops will tell you what parts they replaced…but don’t go into this level of detail…I pulled wrenches ? for 40 years and was very impressed with their whole presentation of inspection…I even looked at the failed bearing myself…Pat was right…it was the inner Pinion Bearing…From the front Counter to Shop Service…From drop off to picking a washed truck…River’s Edge the complete package…and would highly recommend your Auto Service needs with Bruce and his excellent staff…Thanks again…River’s Edge…Sincerely…William Painchaud
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Allan Kean on Google
★ ★ ★ ★ ★ When I brought my vehicle in (for something stuck in the heater fan) I told the service writer that while they had it apart, replace the fan motor if it wasn't perfect, as it was starting to get a little noisy before the issue came up. But there was NO communication between the service writer and technician. They put it back together with the old (now damaged and very noisy) fan and wanted to charge me the labor to replace it after they just had it out. I went out and bought a new one that day and replaced it myself. I'm not impressed.
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Chris Knight on Google
★ ★ ★ ★ ★ This is the best shop I’ve ever dealt with, and not just in PG. A comprehensive report is presented, with photos, of every aspect of the service and repair done to my car. Bruce has earned my trust, he respects how meticulous I am with my car, and I will be a client as long as he’s in business.
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Gavin Bajwa on Google
★ ★ ★ ★ ★ Suggest not to go there if you want to save your money, go somewhere else. Had very bad experience with them never going back again. These guys just rip of the customers. Two weeks ago I visited to fix up my car which they fixed it and gave surety to me that its properly fixed. But after two weeks that problem happened again and I visited them to get it fix. They say we have to start over again doing the full inspection. Like what’s the point of full inspection if it was already inspected just two weeks ago as I paid $230 to these guys just for the inspection and rest of the labour cost was separate. I understand the labour cost and I am not denying to pay it but paying $230 for the inspection again is such a foolish thing, it’s totally ripping off. The guy on the front desk was so rude he said our mechanics don’t work for free and I want to tell him my money isn’t growing on trees I work hard for it.
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M Games on Google
★ ★ ★ ★ ★ Never good when you have to get a vehicle serviced, but these guys make it as painless as possible. I've compared their prices with people in the industry I trust and been told everything looks fair. Their reports are comprehensive and communication is clear. I've had to change some plans and they were flexible. What else can you want? They've worked on my ride several times
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Jonathan Southwick on Google
★ ★ ★ ★ ★ Rivers Edge far exceeded my expectations which is rare in this day and age. I brought my truck in with some issues a day earlier than my appointment because I worked the next day . They brought my truck in the day before my appointment and had it diagnosed and a quote made up for the work that needed to be done. Mitch ( Tech ) had my truck fixed and running perfectly before noon the next day . I got it back with a complimentary wash done, completely fixed and all for the exact price I was quoted no more no less. It’s been a long while since I have been this impressed with a service department and it’s nice peace of mind to have a knowledgeable tech I trust.
Thanks Mitch, Brody and the rest of the crew at Rivers Edge.
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Wayne C Edwards on Google
★ ★ ★ ★ ★ Kind of a minor issue, just hard to get at. Dealer argued with me about what the REAL problem was and told me $2,500 labor plus about $10K for a used engine from the wreckers plus all the taxes etc. These guys at Rivers Edge actually listened to what I had to say was the problem, Curtis verified I was right (broken exhaust valve) and fixed it, also did an oil & coolant change, spark plugs plus a new serpentine belt, for for just over $5K including taxes. When it was returned to me the car had been washed and vacuumed - NICE. A BIG 5 Stars to Wayne & Curtis on a long job well done.
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