Respiratory Homecare Solutions (RHS)

Name: Respiratory Homecare Solutions (RHS)
Address: 5 Giroux Rd #130, St. Albert, AB T8N 6J8, Canada, N, Canada

2.7/5 ★ based on 8 reviews

Contact Respiratory Homecare Solutions (RHS)

Address :	5 Giroux Rd #130, St. Albert, AB T8N 6J8, Canada
Phone :	📞 +788
Website :	https://rhscanada.com/
Categories :	Medical supply store , Sleep clinic , Oxygen equipment supplier ,
City :	N

5 Giroux Rd #130, St. Albert, AB T8N 6J8, Canada

Best Sleep clinic in Canada

C	Chad Menard on Google ★ ★ ★ ★ ★ Not impressed.. went in for a small piece abandon they charged me $100. I went online and it was $16. I’m ok with profit but that is gauging. See if they do the right thing.
G	Gord K on Google ★ ★ ★ ★ ★ Recently my two year old CPAP machine started whining and howling. I reached out to RHS St. Albert where I got set up with my sleep apnea therapy. Annalee requested a video clip of the machine performance and got a replacement machine lined up that same day. They applied the remaining warranty to the new unit and I did not lose another night of therapy. Thanks for the prompt and courteous service. My wife and I both thank you!
D	Darlene Rodriguez on Google ★ ★ ★ ★ ★ Been going here about 5 yrs. Everyone is so helpful and knowledgeable. I came to Alberta already on CPAP therapy and although procedures are different here than Ontario I find that it is all so simple here. Tory and Kayla are very accommodating and have helped me navigate my Sleep Apnea journey well. Thanks to the whole team for all you do...
S	Silvie Lecours on Google ★ ★ ★ ★ ★ I attended this facility last month; met with Annalee, the Registered Respiratory Therapist. She was very knowledgeable , courteous, thorough and immensely accommodating. She gave me an indeapth analysis of the diagnosis and the solutions available, The care that I've received was excellent; I would highly recommend this facility. Annalee is prompt in answering any questions, addressing concerns during and after the trial period. I felt comfortable and not pressured. For anyone diagnosed with Sleep Apnea, this is indeed the best facility to visit. I was very impressed!!! A big thank you to Annalee and all of the staff, I am forever grateful:)
J	Jack Noppers on Google ★ ★ ★ ★ ★ Very rude secretary that answered the phone. Condescending and not willing to let me finish what I was saying. Talked over my voice. i got frustrated and hung up. Will find another company with better professional employees.
C	Cindy Gill on Google ★ ★ ★ ★ ★ The testing at this clinic was quick and painless they were very helpfull. Helped me pick out a machine and appropriate mask charged an inflated price for machine an "life time help" I had questions about dry mouth and rainout however they couldn't help with any advice. I learned more from a forum on facebook with any issues I came across at the start of using this it was a life saver. Almost on year three of APAP use and thankful for it, however I have had no other follow up from this clinic other than a phone message saying "I was doing well keep up what I was doing" and to try to sell me replacement tube or parts once at an inflated cost. Once they sold the machines to me I feel they just didn't care and no follow up.
L	Lyle Ewanchuk on Google ★ ★ ★ ★ ★ Terrible customer service. Since the recall they don't keep their clients updated and always have the same answer" I don't know when replacement is coming have been saying this for 14 months. Terrible customer care
Z	Zach Turner on Google ★ ★ ★ ★ ★ Terrible experience. They don’t give you a direct line to the clinic, only a general line for the company that takes a 30 minute hold to get an actual person and an email so they’re nearly impossible to get ahold of. They seem to only care about selling you a machine and not about your actual sleep therapy, I asked for a few tips on some specific things and it was just brushed off. I was also not taught how to use my machine which I guess was partly my fault but still…she attempted to set the time on my new machine and was unable to do it and was told that I could do it myself at home not realizing that there is no clear instructions and it is not clear how to it. This does not even mention the many other features that I was not taught about and still don’t know how to use. Bad experience all around. Very disappointed. Would avoid them at all costs.