Red Wing - Edmonton, Ab - Edmonton

Name: Red Wing - Edmonton, Ab - Edmonton
Address: Shopping Center, 2225 101 Street Northwest South Commons, Edmonton, AB T6N 0B8, Canada, N, 6, Canada

4.3/5 ★ based on 8 reviews

Contact Red Wing - Edmonton, Ab

Address :	Shopping Center, 2225 101 Street Northwest South Commons, Edmonton, AB T6N 0B8, Canada
Phone :	📞 +787
Postal code :	6
Website :	https://stores.redwing.com/edmonton-ab-ca
Categories :	Shoe store ,
City :	N
Description :	Chain retailer offering a traditional collection of handcrafted leather boots for work & recreation.

Shopping Center, 2225 101 Street Northwest South Commons, Edmonton, AB T6N 0B8, Canada

Best Shoe store in Canada

M	Matt B on Google ★ ★ ★ ★ ★ Had a very positive experience at this buisness, very knowledgeable and experienced staff. This was very evident from the moment I walked in! The boots seem to be of a much higher quality than the usual suspects. And they are backed with a guarantee (good luck with anywhere else). In my mind I am a huge proponent of you get what you pay for and it seems to ring true with this brand. Highly recommend if you are looking to invest in your footwear and require something more out of it....
K	Kyle Nelson on Google ★ ★ ★ ★ ★ Absolutely disgusted with the treatment and lack of customer service. Had a young girl in her mid 20s come up to me and ask for help but her negative demeanor with her arms crossed and her eyes rolling told me she had no real care in helping me. So I said that I was Okay and proceeded to browse. While I was browsing she stood at the cash desk with her arms still crossed and just glared at me the whole time as she was gossiping with her co-worker. I was completely turned off and decided not to purchase anything. Not to mention this young lady wasn't wearing a mask and was more interested in talking with her co-worker then anything else. I have worked in customer service for a long time and know that a welcoming attitude changes everything. This is probably why most people buy online these days.
B	Barb Salmond on Google ★ ★ ★ ★ ★ Really great service. After 20 years of buying work boots, we've never had service like we experienced at the west Edmonton location. Riley P was knowledgeable, friendly and took his time to actually hear what we were looking for.
D	Devin Henes on Google ★ ★ ★ ★ ★ Bought boots here the other day, staff member I worked with provided almost little to no insight on what I should be looking for in a boot etc.... didn't even size my foot which I'm told is standard here. She was more concerned on going home the helping me get the right size of boot. Ended up buying too large of a boot and exchanging for a different size. The product seems good so far, but their customer service could really use some work. Make sure you are sure because once you wear them outside you cannot return them....
M	Marie on Google ★ ★ ★ ★ ★ I came in to get a pair of boots, the ladies working were so helpful and so kind. I left the store with a smile on my face, knowing the boots I bought were going to fit nicely and last a while. They did not disappoint they are super comfy now that they’ve broken in. Im extremely happy with my experience here, and would highly recommend checking them out!
A	Amir Chehayeb on Google ★ ★ ★ ★ ★ I went in to redwing without any knowledge about the shoes. The very nice lady working named Chloe was very knowledgeable about the shoes & made my experience very enjoyable. She was very patient with me & ensured I left satisfied. I was very happy with her service & I loved the boots. I highly recommend this store and I’m positive the staff will make your day!
S	Shane Gibbs on Google ★ ★ ★ ★ ★ Went into this location a little under a month ago and bought slip on work boots, wore them around my house for a day or two and figured they probably aren't the most practical boot for me working in muddy conditions as they felt a little loose around the ankles. I went and exchanged them for lace ups. While exchanging them I had asked the seemingly knowledgeable employee if I had issues would I still be able to return them or exchange them. She replied saying "yes as long as it's within 30 days of the original purchase. Well my right boot was not breaking in and my left one was. Not to mention the leak on the right foot but that's besides the point. So I went in with the intention of just returning them and buying something else. I spoke with a manager and she told me that you only get one exchange and I wouldn't be able to return them. After arguing with her that the employee misinformed me she still wouldn't do anything about it. I had to contact red wing directly and they will be sending me a cheque instead . The fact that the manager of the store didn't take the opportunity to make it right after spending almost $500 on boots is the reason I will no longer be shopping at red Wings. The lack of support and care for customers after purchase is absolutely disgusting . Will not be recommending red wing to anyone anymore
D	DJ W on Google ★ ★ ★ ★ ★ Order a pair of iron ranger at retail price at this location last year. The girl told me it will take two weeks, a little over two weeks later, I called, she sounds like she forgot to place the order for me. Another two week later, I received the boot. Immediately the right boot feels much softer than the right one. After a few month wear, the entire right boot clapped if not on foot, and it literally feels like made from a lamb skin with terrible loose break. I honestly feel the quality and service shouldn’t be this bad when you spend $400+ on a pair of boot! See picture