GUESS Factory - Edmonton
3.6/5
★
based on 8 reviews
Contact GUESS Factory
| Address : | 9773 19 Ave NW, Edmonton, AB T6N 1N5, Canada |
| Phone : | 📞 +787 |
| Postal code : | 6 |
| Website : | https://stores.guessfactory.com/ca/en/ab/edmonton/9773-19th-avenue-nw-3996.html |
| Categories : | |
| City : | N |
| Description : | Clothing retailer known for its house-brand designer jeans, clothing & accessories for men & women. |
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SUNNY PANCHAL on Google
★ ★ ★ ★ ★ Very friendly staff. Keep up the momentum
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Anjelo Thomas on Google
★ ★ ★ ★ ★ Assistant manager (Tavleen)is super rude not helpful
Double-check your price before you pay, looks like spam.
Disorganized staff, management and store.
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Chris Haynes on Google
★ ★ ★ ★ ★ The store is normally so good but my wife purchased a purse and we drove back home, which is 8hrs away and found they didn’t remove the security tag from it. This is ridiculous.
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C. Brandon on Google
★ ★ ★ ★ ★ Surprised at how unprofessional employees were. I came 2 mins before closing time and the manager Desiree shut the door in my face and blocked the doorway saying "no no were closed , were closed". Please educate your staff on how to talk to customers properly instead of being rude, there is a proper way to talk to people and that definitely was not it...
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dhillon Dhillon on Google
★ ★ ★ ★ ★ The customer service is worst. Later if u go they say if u don't have a loyal card so we can’t help and no one informed me about the loyalty card at the time of purchase otherwise I would have taken the loyalty card. For me 0 rating in customer service. They cant help u with the proof of purchase.
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Hannah B on Google
★ ★ ★ ★ ★ Store manager is super rude not helpful. Use to shop a south common guess a few years ago when the other store manager worked there she was a short brown girl she was always nice and helpful had a great staff. Now they have another one running the place find a new job sweetie running a clothing store is clearly not for you.
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Helen Jaak on Google
★ ★ ★ ★ ★ Came to shop and immediately as I entered store , I was stopped and told I could not come in , as they were closing in 10 minutes. I looked at my watch and mentioned there was 10 min to close. The associate said , no. Can’t come in . I’ve worked in Retail my whole career and never have shut the door prior to the actual time of closing. And if it’s the ability to be able to get customers through cash , schedule better.
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Rahul Kumar on Google
★ ★ ★ ★ ★ Either she is the manager or the supervisor- rushing around customers creating very unpleasant and harsh ambience. And then she talks so rudely and impolite.
What’s wrong with her?
And please advise your staff to atleast have a smile to the customers walking in!
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