RBC Royal Bank

3.2/5 β˜… based on 8 reviews

Contact RBC Royal Bank

Address :

71 Clearview Market Way, Red Deer, AB T4P 0N1, Canada

Phone : πŸ“ž +7
Website : https://maps.rbcroyalbank.com/AB-RED%2520DEER-branch-1614
Categories :
City : P

71 Clearview Market Way, Red Deer, AB T4P 0N1, Canada
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Thomas Thorsteinson on Google

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Personally I think this is the best RBC branch in red deer. It’s in a safe area and it has okay free parking.
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Cecelia Calladine on Google

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Absolutely terrible service. Came in needing a bank draft and they had it in the vault. The other teller was helping someone do such a petty job by adding his phone number to his account...
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Jadin sauer on Google

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This is the best branch that I have dealt with. Whenever I have questions about anything I get a quick and easy answer. I ended up switching from TD to RBC, due to RBC having better bank accounts but also I find I get to speak to professional people who speak my language fluently. Which is very important to me when I am paying a bank to hold my money.
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Candice Blum on Google

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The worst customer service I’ve ever experienced in a bank at the front desk. Somehow seemed inconvenienced by asking to drop off a deposit since I forgot my deposit bin key....yet there wasn’t one customer in the entire place. Was going to complain to the manager only to find her to introduce herself (Aimee) as management. Very rude, unorganized mess....3 weeks waiting on a corporate credit card and unable to even tell me it had been ordered. Take your business to another branch.
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Janet Johnson on Google

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Have had nothing but problems with this bank. Latest incident was I went in to deposit money into my account for my line of credit payment that was due in a couple of days. I couldn't find my client card and wasn't sure where it was, they asked for my driver's license to look up my account. They told me I didn't have an account with RBC (great, does that mean I don't owe them anymore?!). I told them I absolutely did have an account and had for quite some time and they insisted that I didn't. I took all of my cards out of my wallet to look through them again, the teller actually reached over and said "maybe it's in here" and tried to take my DL and AMA card out of a pocket where they're kept separately. I asked them to look my account up in a different way and they refused, they were just about to close and they had no interest in helping me out or finding the account. Am going today to a different branch to pay out the line of credit and close all my accounts. This is just the tip of the iceberg on the incompetency of this branch and RBC, also had an issue where they were allowing scammers to open multiple accounts online in both my and my husbands name and then sending us a bill for the account fees. It took months of going back and forth to get it straightened out and it was affecting our credit rating. We didn't have this problem with any of the other banks.
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Kiley Arnold on Google

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Fantastic service at RBC in Clearview Red Deer today. Dannielle helped us open an account, we had many questions! She was so friendly, knowledgeable, and helpful. Really appreciate the high level of service she offers and her bright presence.
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Allan Wang on Google

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Had a stopped payment come out even after I paid for it to be canceled. Also had fraud charges on my credit card. Went down to the branch and Amy the manager was extremely rude and treated me like I had done something wrong. Take your buisness elsewhere.
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Nigger Dan on Google

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Terrible customer service. Had my visa debit card hacked and 230$ in fraudulent charges. When I went down to the bank they froze my account and opened another one. I filled out a form and was never contacted again. Now they charge me service fees for 2 accounts. Amy the branch manager is a total nightmare.

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