RBC Royal Bank

Name: RBC Royal Bank
Address: 5015 111 St NW, Edmonton, AB T6H 4M6, Canada, H, Canada

3.3/5 ★ based on 8 reviews

Contact RBC Royal Bank

Address :	5015 111 St NW, Edmonton, AB T6H 4M6, Canada
Phone :	📞 +7887
Website :	https://maps.rbcroyalbank.com/AB-EDMONTON-branch-4359
Categories :	Financial institution , ATM , Bank , Mortgage lender , Investment service ,
City :	H

5015 111 St NW, Edmonton, AB T6H 4M6, Canada

Best Bank in Canada

K	Katherine Jones on Google ★ ★ ★ ★ ★ Have had wonderful service at this branch. The staff have been friendly and welcoming which makes it a nice environment. The only thing I wish is that they had a couple extra people working at the front end during busy periods.
J	James S on Google ★ ★ ★ ★ ★ First I left a message with my financial advisor to call me. After three days I called back about 5 times and finally got ahold of him. He said he was going to email me important information, which he never did. So if your looking for a bank that does not care about customers or follow thru on their word then join this one.
A	Abeeku Kilson on Google ★ ★ ★ ★ ★ Haven't had the best experience here. One of the managers here gave me a hard time with a cheque. Wasn't really that nice either. They have so few tellers open during the weekdays too. When it's end of the month and people get paid and there are a lot of people coming into the bank, I don't think having less 3 tellers really helps. Idk, not a wonderful experience here.
A	Amber M on Google ★ ★ ★ ★ ★ Bad customer service so far. I went in to activate my account with them and the teller who helped me was evidently very inexperienced. The whole process took about 40 minutes just to assign me a temporary card and pin number (not counting the time spent waiting in line). The supervisor had to come help her three times and most of what she was doing was looking busy while waiting for help. I tried to set up my online account today and found out that they hadn't finished the process properly and that I would have to go in AGAIN. I was mostly okay with the fact that she was inexperienced - we've all been there. But the fact they couldn't get this done properly even with the supervisor leaves me disappointed. I wasted my time going in and might have to waste more time going in again.
D	David Kennedy on Google ★ ★ ★ ★ ★ Not a bank I would recommend. Their processes are historic and very painful to work with. I've had very negative experiences with their business and personal services on multiple occasions. Any extra effort is hard to come by here ~ a bit of broken culture to say the least. TD/ Tangerine are much better options.
N	Nicole Anne Fallarme on Google ★ ★ ★ ★ ★ Worst place to apply for a credit card especially with the financial advisor named Robert Posliff. My husband and I already waited for one and a half month for his credit card to arrive but when we called them and asked an update, we were shocked to know that it was not finalized even though the advisor assured us that everything was okay already. I asked so many times for help with their customer service on the phone to know what’s happening and why its still not yet finalized but we’ve never receive decent reply. So if you want a fast and reliable service, don’t go to this branch. I am surprise that this issue has not reach their branch manager yet nor we are not contacted back. Ridiculous.
D	Don Moody on Google ★ ★ ★ ★ ★ Could not certify a cheque today for some technical reason. Now 3 people go without pay for the weekend. Could not be bothered to.update their hours on Google listings.
e	eliza jiwani on Google ★ ★ ★ ★ ★ I was at the RBC- Southgate Branch today to get a draft prepared. The lady who helped me was very kind and polite. I do not recall her full name but her name starts with the letter V as per my knowledge and she wore specs. The best customer service she offered I could say.