Quincaillerie Côte-des-Neiges

4.1/5 based on 8 reviews

Contact Quincaillerie Côte-des-Neiges


5605 Ch. de la Côte-des-Neiges, Montreal, Quebec H3T 1Y8, Canada
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ilan Reich on Google

They don't follow up on orders. We tried calling, they have no answer. We ordered an item 2 months ago, publicized in their circular, and no answer. Terrible.
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ysusan55 on Google

Best place to have keys made. I have never had to return because of a key made that didnt work while I'm have had to return keys made at Canadian. Staff members very helpful and knowledgable.
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Ralph Cristofer on Google

The staffs are approachable and they actually entertain you when you need help. I bought pieces of wood and ask them to cut in specific dimensions. I would recommend the store and will shop there in the future.
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max t on Google

It was good when it was Rona. Now a shady place with very poor customer support. They consider doing their job a "favor" to the customer---I went today to return an item I had purchased 2-3 days ago. I went through all types of attitudes from cashier (who barely could speak more than few words of English) and other staff claiming that I hadnt pay for the item to whining why I had torn the plastic cover of the item (a darn ziplock. Nothing fancy). Eventually, when I was fed up with the attitude, the gray haired fella told me that he is doing me " a favor" accepting the return of the darn 6$ aerator-after wasting nearly 15 minutes of my time. I threw the item in the bin and left the store without any refund. This was it for me. 10 years in this neighborhood and this used to be a good store. Now it is run by a bunch of disgruntled aloofs that are in fact unqualified for ANY job dealing with customers.
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d m on Google

a shopper of Home Hardware in Toronto for years, I came to rely on their friendly service. I came in this location for a small purchase of moving boxes. I barely got to the basement and a French young man rushed to help me...although great I felt a bit uncomfortable as if I were under scrutiny to rush my purchase and get out of their store. Back upstairs to pay, another French cashier was acting all snooty when I wanted to make sure parking was indeed free....I got some moving boxes but unlike other boxes bought elsewhere their sizes were not indicated on them and had been previously used as I could see some remnant/traces of tapes from previous use including product and company info of the original user...why charge full price for boxes that are not new when there are so many other alternatives in the area?
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Jennifer Crane on Google

Love this store. Great choice and awesome customer service! Also: home decor is top notch! Shopping local, for sure!
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Fable on Google

Leaving this review for a specific employee who was working downstairs. I had a mold problem in my kitchen & bathroom and the employee was so incredibly nice. He gave me really good advice and I felt more confident in tackling the problem. He obviously wasn't in it for the money, he took the time to check so he could recommend me the best deal. It's been a while since any employee at any store has been so helpful.
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Mélanie LB on Google

Very helpful staff! I received a fast service with tips and suggestions for my project. I was guided to select the best product for my need (ceiling hook to hang plant pots) and not the most expensive ones. The advice I received really helped me achieve my goal, much clearer to get told a step-by-step than looking over the internet. Thank you!

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