Public Storage
4.6/5
★
based on 8 reviews
Contact Public Storage
| Address : | 5555 Rue D'Iberville, Montreal, Quebec H2G 2B2, Canada |
| Phone : | 📞 +988 |
| Website : | https://publicstoragecanada.com/fr/entreposage-montreal/5555-rue-iberville/ |
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| City : | G |
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Renaud Morin Lamarre on Google
★ ★ ★ ★ ★ I was really last minute as I needed to move out of my place ASAP, some of my stuff couldn't follow me, so I needed a good storage solution.
Contacted them and got my answers really fast, storage was reserved in less than 2 days.
The day of the move, employees were extremely kind and understanding. The whole process was smooth to say the least.
Would recommend.
EDIT:
Bought my own place, so I had to remove everything I had stored. Nothing was damaged, everything still in very good condition.
Called them beforehand to know what to do, process was very simple.
They called me after my move to confirm I would not need my unit anymore, so everything was done smoothly.
Do not hesitate to go with them!
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Jay Bae on Google
★ ★ ★ ★ ★ The entire staff at this location is amazing. They were very attentive to make sure I got exactly what I needed and were very helpful. I would recommend this location for anyone looking for short or long term storage.I am horrible with names but I believe Emele the service employee who helped me was excellent, and her manager gave me some great tips on places to eat here (as I’m moving to Montreal) thanks for the great service ladies !!!
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Vouli Mamfredis on Google
★ ★ ★ ★ ★ I would unreservedly recommend the Public Storage location at d'Iberville. Their service was great and they went out of their way to facilitate our move-in and move-out experiences. I should note that all locations are not equal. We had a bad experience with the Côte-de-Liesse location.
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Frederick Audet on Google
★ ★ ★ ★ ★ Edit from the 15th of November 2021
The initial efficiency for the paper work does not translate well for the closing of the service. The flexibility at the day VS the automatic extention you receive per mail are 2 different process.
The flexible part is not regulated in the system and subject to client frustration. For example i've paid for a 3 month 10 by 10 space. Since this was the 14th of August my contract was ending the 14th of November and i've received an automated mail proposing an extention of the contract until the end of the month. I wasn't sure if i could empty the storage in time and since I remembered that there was also a pay per day option, i've paid for the monthly extention. I've managed to empty the storage in time on the 14th and when i've asked if there was a way to reimbused some of the extention cost, there wasn't ANY proposal to mitigate the situation. The flexible per day option need to be discussed before you extend your storage and IN PERSON. There is no flexible option presented to the client when the contract is about the end.
I had to remove 3 stars from the previously 5 stars review. Customer relation is not at the top priority of this Storage Service provider.
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Randall Renaud on Google
★ ★ ★ ★ ★ The dynamic duo of customer service representatives, Ines and Èmelie, were extremely charming, cheerful, and patient. Ines took her time to show me numerous available options, and waited patiently while I indecisively debated my needs. She very clearly explained the details of the special promotions, and made the whole process a pleasure.
I appreciate the fact that it is a locked, gated unloading area -- making the whole loading/unloading stage convenient and secure.
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Jean-Pierre Picard on Google
★ ★ ★ ★ ★ Good location, unit was clean and easy to access. Staff was super friendly and helpful.
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Richard Babij on Google
★ ★ ★ ★ ★ The building is secure, clean and accessible at convenient hours. I am satisfied
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Zoe Worsnip on Google
★ ★ ★ ★ ★ Really great spot, had enough availability that I could see a few units. Much cleaner, safe and convenient than other storage places I visited, also has longer opening hours than most places I toured. I signed up with the manager who was extremely kind, managed to be in an out quickly which is great!
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