Entreposage Montreal Mini-Storage | DISTRICT CENTRAL
4.4/5
★
based on 8 reviews
Contact Entreposage Montreal Mini-Storage | DISTRICT CENTRAL
| Address : | 8925 Boul. Saint-Laurent #100, Montréal, QC H2N 1M5, Canada |
| Phone : | 📞 +898 |
| Website : | https://montrealministorage.com/en/saint-laurent/show%3Flocation%3DL006 |
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| City : | N |
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Peggy Bide on Google
★ ★ ★ ★ ★ I contacted Mini-Storage in Montreal via email earlier this year to arrange storage facilities for some personal items that were being shipped to Montreal from the US. I was initially unable to visit the site since I live in southern Africa. However, Sina was of invaluable assistance in terms of his efficiency and customer service which enabled me to arrange, from afar, a storage locker for my items at very good value for cost. I was finally able to arrive in Montreal in July and visited the Dauphin SL facility which is very clean and well-lit. Upon our request, Domenico promptly allocated us a bigger storage space and was of kind assistance during this move and handled the administrative aspect of this change very smoothly. With this quality of service from two key employees, and the excellent condition of the storage facility I would highly recommend Montreal Mini-Storage to others.
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Norm Collins on Google
★ ★ ★ ★ ★ Stellar customer service! First rate! My car was damaged while parked at their facility. Not there fault but they quick and effortlessly made it right. Impressive all around. Special thanks to Dominic and Sina, who made the experience painless. These folks get how to please the customers.
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Sarah Legault on Google
★ ★ ★ ★ ★ Good welcome, fast service, clean facilities.
24h access.
Really secure, less than 30 minutes after clearing my own unit (hadn't notified them beforehand) I got a phone call warning me of the situation. Would definitely recommend!
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Francis Alerte on Google
★ ★ ★ ★ ★ Amazing customer service! Dominicnis an amazing host. Its clean and essy to bring your belongings in your storage. Thank you !
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Meriem Sifi on Google
★ ★ ★ ★ ★ Great service, perfect storage for a student specially for the price. The place is very clean and accessible all the time.
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Michael Howlett on Google
★ ★ ★ ★ ★ It's a bit expensive, but as storage options go, it's pretty well run.
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Nadime Rahimian on Google
★ ★ ★ ★ ★ Ok, can I just say something, please?
I've been storing stuff at different self-storage companies for a long time and I've never, EVER been to a storage building as clean and welcoming as this one.
These guys take cleanliness so seriously and, especially during this current pandemic, it is something I really appreciate.
And this is one of the rare buildings offering 24/7 access where I genuinely feel safe in, should I need to grab something in the middle of the night or whatever.
Domenico (the building manager) is the nicest guy ever and goes out of his way to help his tenants. And their customer service is impeccable. They always answer my emails so fast and their agents are super friendly on the phone.
Keep up the amazing work! :D
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Héctor L Palacios V on Google
★ ★ ★ ★ ★ This review is not about this particular location. People there were as supportive as they could.
It’s about customer support across locations.
I have rent storage here twice. In general the place is very professional. The second time I had a very bad experience. I was given code to access after hour. I arrived there with a truck I was renting. The code didn’t work. That’s not the problem.
The problem is that no one was reachable at 5.10pm. I was 1h in the phone. I was promised a call that never happened. I ended up finding another storage at that extreme hour.
I don’t blame the employees. They were supportive in their working hours. But somebody should be in call if this is a 24/7 access. What if someone get stuck in the building?
I got a full refund and a wholehearted apology. The damage was done, though.
Suggestion: say clearly that it a client cannot access they won’t get support out of working hours. The current announcement sounds like you are there for us anytime. That’s not true.
If there is ever a failure in software.
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