Point Zero
3.8/5
★
based on 8 reviews
Contact Point Zero
| Address : | 25 Peel Centre Dr, Brampton, ON L6T 3R5, Canada |
| Phone : | 📞 +9877 |
| Website : | https://www.pointzero.ca/ |
| Categories : | |
| City : | T |
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Skyline Construction on Google
★ ★ ★ ★ ★ I walked in to buy couple of jeans and the manager of the store walked up to me greeted me showed me some styles and i was so happy she had an amazing taste for fashion i bought 2 pairs of jeans and some t shirts.
She was so friendly towards her customers something you rarely see now days.
WILL BE GOING BACK THERE MORE AND MORE.
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Ritu Kamboj on Google
★ ★ ★ ★ ★ I got a mens jacket from Point zero (Toronto Premium Outlet)and Before I could return it, the store closed. Then I started calling out the stores and I reached the Sq. One mall store and they suggested I bring the jacket down and exchange it for something else as a return wont be possible with the outlet store closed. So I am stuck and since it is out of my way it took a little while before I could go. 2 weeks later I went today telling them the story and the store rep totally negated everything and was horrible at customer service. When asked for his name he didn't tell his name either. This is Feb 21st at around 7:30 pm.
Now we are stuck with a wrong size jacket and no way to return or exchange it because the store we bought from closed without notice.
Horrible customer service experience ever in Canada of any product I have bought so farinmy 15 years.
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Abrar Abbi on Google
★ ★ ★ ★ ★ I have 2 winter jackets cost me around 700$ the sale man told me it has a warranty for couple years after 1 year I called for complaints it need to replace the lady as manager said it has warranty only 3 months, I am very sad since more then 20 customer have about upon my satisfaction but I was wrong. All my friends and family member have bought. But no worries you will still loose the business for the other references, you should never lie just to sell you item and make your commission. Such a bad experience. I guess you head office in Montreal should take action against you.
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nick knickle on Google
★ ★ ★ ★ ★ Pretty good store for getting ready for the colder seasons however i just wish the store has more options for summer clothing. Store was.really clean tho.
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Mandeep Kaur on Google
★ ★ ★ ★ ★ I have spend a lot if money buying winter jackets from this store. The experience changed when we went to buy a jacket for my dad and store was 10 mins to it’s closing time.
We were out of the store in 10 I remember but the last words from the store employee pinched me like hell. She said “THANK YOU FOR MAKING ME LATE” like seriously ?. My parents couldn’t understand that as she spoke quite fast but I was able to get it but did not reacted at that moment. When I told them about that they wanted to return the jacket. The two stars are only for the product they are selling but it is -100 for THE SERVICE. Definitely I am never going to buy anything from their store at Bramalea City Centre and that too after spending thousands of dollars. I have worked as a store employee but I never treated anyone like that.
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Chirag Makkar on Google
★ ★ ★ ★ ★ Extremely terrible customer service. One of the lady staff member (I don’t know her name) was talking very rudely and it seemed like she doesn’t care about her customers.
Point Zero is a good brand for winter clothing but the jackets over there are overly priced. The price of the jacket at official website is $200 while they are selling the same for $239.
Will never visit again!
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Arun Nair on Google
★ ★ ★ ★ ★ This is a wonderful store with some great collection. The Store Manager Katie is a sweetheart. She goes above and beyond to help customers. Please visit during sale you might get a great deal for yourself.
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Kameshwaran Ramachandran on Google
★ ★ ★ ★ ★ This store is much better than the one in Vaughn Mills. The staffs are friendly. Cathy (store manager) was a great help in finding what I wanted. If not for her, I could haven't bought this warm jacket. Product quality is amazing too!
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