Plan A
3.9/5
★
based on 8 reviews
Contact Plan A
| Address : | 4333 Laurentian Autoroute, Laval, Quebec H7L 5W5, Canada |
| Phone : | 📞 +7 |
| Website : | https://plan-a.ca/fr/ |
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| City : | L |
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Antonin Sebban on Google
★ ★ ★ ★ ★ I can't speak to other locations, but the Complexe Saint Francois in Sherbrooke is terribly run and could be considered downright criminal. I do not know if this is due to the company as a whole or the particular manager at that location. They constantly do things that are not allowed by regie du logement, but since there is no penalty for trying, they keep doing it. And i'm sure many unsuspecting tenants (many of which are elderly) get caught. Avoid this company, your wallet and mental health will thank you.
Update: After writing this review, I was contacted by the head office about my experience and they were prompt to find an appropriate resolution. My opinion of the home office has greatly improved as a result. I do not know if anything has changed at the specific location however.
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Ashley on Google
★ ★ ★ ★ ★ Honestly, i have nothing good to say about the administration here, after 2 years of living in one of their buildings and met a large number of staff, i have been ignored, thrown around in circles and been lied to. I was accused of not paying my rent in full over a document for an extra charge that i never even signed.
None of the promises that were made upon signing my lease were honored.
I had no parking spot as they cancelled the plan to build a parking lot after i paid!????? Also, there was no pool, still isent one, and for the first year there was no gym or terasse (all which were built into the price and advertised).
They advertise the building at a good price but increase the rent like crazy even though all they are doing is offering less services, no gym this year, less cleaning and nobody is accessible.
I thought moving out would finally bring me a breath of fresh air but they book visits with less than 24h notice, arrive late or dont show up without warning. I had a very hard time getting a deposit back for a key.
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Arielle Farkash on Google
★ ★ ★ ★ ★ Big thank you to Élie and the Team at Plan A. Very professional and efficient. They also have great apartment options for just about anybody.
Thank you guys for all your help and support finding a new home is not always an easy task and you make it enjoyable.
Highly recommend!!
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alex issa on Google
★ ★ ★ ★ ★ Noise over dust, on top of more noise, on a daily. Do not expect to enjoy any day off. The dirt everywhere in the building, the parking garage. The constant construction that’s a year behind. Rent increase are very excessive. Rent somewhere else
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Catherine France on Google
★ ★ ★ ★ ★ this apartment complex is disgusting, mainly because of poor management. I was told the management changed but all we see is a new Tesla SUV watching YOUTUBE videos ( yes I saw you Elie or whatever your name is and have a video to prove it ) sitting around and not addressing the actual issues at hand. Plan A has given very little regard to tenants needs favouring their own “cute image” well my dears ; the garbage outside is beyond outrageous, there is no visitor parking available, laundry machines that eat your money at every turn and even stain your white clothes brown due to water issues. Getting an answer from these losers is impossible, don’t believe a word they say, every apartment was advertised as having a storage space, even a building manager who would respond in a timely manner. You can look into them known as SAGA realties they are crooks
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Scott Berkovitch on Google
★ ★ ★ ★ ★ A truly awful place to live. Extremely expensive, false promises, zero communication, rude management. People are moving out left right and centre. Stay far from 4820 Paul-Pouliot (although the other buildings are probably all the same). This one is built horrible. They crammed as many units in there as possible. Don’t be fooled by the pictures you see on their page. Look at this review and others and stay away! Windows form ice on the inside in the winter, floors crack, all kinds of problems and they don’t fix them either.
They also have scattered reviews when you google plan a for all their projects, it’s a way to hide their true identity.
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rita ora on Google
★ ★ ★ ★ ★ Most of the people posting positive reviews of these properties work for Plan A.
They do not allow for negotiations on price due to clause F on the lease, so expect very high rent increases on renewals if your building is under 5 years old.
They keep changing staff. Incompetent building managers most of the time.
Building constantly under construction even after move in date. Serious issues keep getting ignored.
Services offered (common areas) often not available. Failure of fulfilling their obligations as owners.
Don't be fooled. Units look good, but filled with problems.
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Wafaa Sabban on Google
★ ★ ★ ★ ★ I would like to thank the new manager Elie.
Since his arrival, I really see a better maintenance of the building. He is always there for us when we need him. He is always smiling and in a good mood. I would like to highlight his initiative to involve the parking company, we had not had any problems parking since. I must admit that I am very grateful to him. When we return from work now, we always find our spot free!
Thank you Elie and I hope you will be there for a long time to continue working in the interest of the tenants.
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