Pet Circus

I got my three baby rats from here. One hairless dumbo(shrimp) one normal dumbo(honey) and one rex dumbo(badger). I can say they are wonderful there and was so excited i was getting them. I would recommend them over any big chain pet store!

I noticed the fancy rats are housed in a tank and not a cage which can be very harmful to the baby rats. Otherwise, very friendly staff and a good selection of products.

Good knowledgeable staff older guy, which I think is the owner, and woman in early 40s. Turns out after 2 days that Betta fish I bought had ICH and infested my entire tank... I'm going to buy ICH-X and if it dies hoping to get a replacement or my money back. Words of wisdom, have a quarantine tank and administer anti ICH and other parasite medication regardless of where you buy before adding to your main tank.

Decent selection of items for hamsters, at least in comparison to many of the pet stores in the area. I also appreciated their supply of reptile items which I use for my hamster!

Awesome service!! I’ve been looking for a particular high visibility vest, pet circus had it but doesn’t ship. I called, within minutes I was told they would ship to me since it was about the price of a delivery! I will definitely stop by if/when I’m in the Ottawa area, Finn Thanks you! ?

Pet Circus is the only pet store we frequent and all of our furry friends have come from this store! All staff are super super friendly and are very helpful&knowledgeable if you have care questions. They have a really great selection of small animal and reptile related products, definitely superior to box stores. Prices are competitive or lower than box stores as well! They've been super accommodating when we ask them if they can source certain products for us that are harder to find. We've placed orders for Neo cages and Mazuri food through Pet Circus. If there's something you need that they don't have, please consider ordering through this local small business :)

Bought some beautiful molly fish here to start our aquarium! Staff were super friendly and helpful. Great selection of fish, and super clean, beautiful tanks with really interesting species.

Jun 3- I am so grateful for this place which is now become my go-to for everything regarding my Muggs. Today I was so pleased to get a recommendation for an ointment to help my little guy with a couple of sores we've been trying to manage at home. Nov 21-Today was a great day for coat shopping and picking up some fresh treats Edited again Oct 22-I have continued to frequent this little store as my dog loves the fresh food they carry and the customer service is top notch. Edited again Sept 3--each time I edit another star gets added as my experiences continue to improve on each visit. Today there was a warm welcome as soon as I walked in not to mention an employee who went above and beyond to check a policy for me. Edited August 1--I have been back a few times and the service was a tad friendlier. Original Review--This store is conveniently located near to where I live and I was hoping to have found a new place to purchase my pets products. The store is not welcoming and neither are the staff. When you walk in it feels cluttered and a little overwhelming with no signage indicating what is where and neither an employee to help out. On that note, when I did walk through and find an employee available, she gave me a brief hello and I got the impression that I was interrupting her. I perused the store and when I finally ran into said employee to ask her a question I literally got one word answers with no offer of assistance or even inquiry as to what my needs were. When I finally specified what my situation was she referred me to one product that she said her boss used for his dog. She then pointed to him (who at the time was on a latter and clearly busy) to say " there he is you can ask him so you know I am not lying". I did manage to get a little feedback from him with much prompting before making my first and possibly my last purchase at this store. There are a many pet stores in the area and I really appreciate good customer service, especially when exploring new products for my pets. The good news is that my dog did enjoy his first plate of the new recommended food. Hopefully that trend will last as he is quite picky. I try to support small business however that does come with certain expectations.