Patagonia

4.4/5 β˜… based on 8 reviews

Contact Patagonia


500 King St W, Toronto, ON M5V 1L9, Canada
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Scott Ord on Google

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I was hoping to return an item for which I had lost the receipt - the store had a record in their system (props to Ingrid) and I was able to effortlessly return the item for store credit, in the middle of the COVID pandemic, no less!
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Alistair Newton on Google

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Really helpful staff who clearly are able to share their outdoor experiences and great advice. We'll worth a visit.
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Martinoheat on Google

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I walked to Patagonia because I've never been to a physical store before. The store itself is one level and fairly small. There are many employees to help you out. There is clothing for men, women, children, as well as camping gear. However, if you are looking for clearance items you'd better look online or at your local mec or camping apparel store. There is no sales rack.
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Nish on Google

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I recently had a wonderful experience here. Staff were knowledgable and down to earth. They helped to alleviate all of my stress when I was eager to find the perfect gift. I will definitely be returning.
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Julie Clark on Google

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I went here today to buy a waterproof Jacket. I was greeted by a very helpful sales person by the name of Wendy. She not only helped me find a jacket, she helped me choose the correct size and advised me on the proper care of the jacket in order for it to remain waterproof for a long period of time. I hate shopping but hate online shopping even more. Wendy, just from speaking to me, knew what my requirements were and I was in and out of the store in a very timely manner. I would highly recommend this store. They know what customer service is all about.
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Ariel Vinizki on Google

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Great products and service. My son's winter coat is 2 years old and the zipper was a bit torn. Patagonia is taking it in and shipping it to be fixed like new ... at no cost! Great service. Great products. Great ethics.
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William Lauzon on Google

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I tore my Patagonia jacket, and called the Toronto store, who sent me sticky patches to fix the issue! The patches did the trick, and the colour matched perfectly. They also offered to do a permanent fix next time I was in town. I was super impressed with the service and their dedication to help customers repair and reuse damaged clothing, instead of replacing it. I will definitely be purchasing from Patagonia again as this is a brand that sticks to their values!
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Steve Marson on Google

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Very impressed with the customer service at the Toronto location. Our family buys a lot of outdoor gear and durability is always high on our list. Couple this with Patagonia’s four guiding principles, all of which place an importance on being good stewards of the environment, and it’s no wonder we keep coming back to this company. We highly recommend all things Patagonia for their products and their incredible customer service. Thank you.

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