Optiks International (Victoria)
3.3/5
★
based on 8 reviews
Contact Optiks International (Victoria)
| Address : | 3450 Uptown Blvd #107, Victoria, BC V8Z 0B9, Canada |
| Phone : | 📞 +88 |
| Website : | http://www.optiksinternational.ca/ |
| Categories : | |
| City : | Z |
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Navleen Bassi on Google
★ ★ ★ ★ ★ I used to always come here for my glasses but the prices are waaay too expensive now. They quoted me $940 for 2 pairs. One of them was cheap and flimsy looking but even then… almost $1000??? It’s just not worth it anymore. I was able to get a pair of Versace glasses for $300 from Costco. Won’t be coming back to optiks international.
The other day I came in like 40 minutes before close and the lady there told me I couldn’t touch any glasses because they just finished counting inventory. Like what?! ? this place is a joke.
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Steve Newhouse on Google
★ ★ ★ ★ ★ I first went to Optiks international when I was not yet a client to find a frame for a 2nd frame of backup glasses & Kim the assistant found an old set of frames that she fit for me .... the next time I was buying glasses I made a point of returning. Kim again helped after a slight misunderstanding & got 2 sets that were perfect as she is a consummate professional and great to deal with. Most recently I returned as 1 of sets lens had developed as issue, and the manager, Rakhi, another true professional personally helped even with a very busy Xmas time store going on. I would recomend the Victoria store at Uptown Mall but also remind people this is Western Canada based retailer we should make an extra to support. ?
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Stephanie Babin on Google
★ ★ ★ ★ ★ Being a big family who have needed glasses for years I have purchased countless glasses from here. Never again. Our 3 recent purchases were very poor quality with each needing repairs less than 6 months after purchase. Warranty is a joke and customer service even more so.
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Erick Stedman on Google
★ ★ ★ ★ ★ Best experience buying new glasses, the staff were very polite and helpful. They have really good deals 2 for 1 deals, and your glasses don’t take long to come in.
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Veralynn Weaver on Google
★ ★ ★ ★ ★ Told to pick out frames told no on every frame saying won't fit my lenses sent back again and again on my own to pick frames to be told no. I can't see the frames to pick out ones that will. No one helps guess cause I'm low income not worth their time. After a half hour of every frame being a no I had a panick attack and left
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Katrina Barber on Google
★ ★ ★ ★ ★ I stepped on my glasses today and bent the frames and a lens popped out and chipped. The store where I originally got my glasses was closed and is also closed Sunday and so my sister suggested I try Optiks International as they’re open later. I have never had better customer service. The guy who helped me fixed my glasses and spent about 30 minutes making sure everting was right- no charge and even put new nose pieces on my old frames. I appreciate the customer service so much and I know where I will be going next time I need new glasses!
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Jagtar Bains on Google
★ ★ ★ ★ ★ My first time experience with Optic International has not been good, so far.
First time the lens measurements for my progressives were inaccurate and the right lens had a light scratch from factory.
They made a second attempt and the new lens for far site are now accurate but the near site is too low, the blurriness is causing me headaches, while I’m giving my eyes some time to adjust to the new glasses.
I have to raise the glass frame in order to focus, to see clearly.
Their lens are either cheaply made, poor quality, to save them money or it’s the workmanship, inexperienced.
Compared to my old glasses from Costco It seems like my new glass lenses are less forgiving, smaller focusing areas.
I also noticed the right side arm is now loose from them trying to adjust the way the glasses fit and sit.
I’m trying to decide to ask for my money back, and take my prescription to Costco or give them a third attempt to fix things right.
Best Regards
Joe
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Val Coe on Google
★ ★ ★ ★ ★ I just came to get my glasses today and it was totally wrong. I asked 1 glasses with prescription to work in computer and I received a glasses with another colour and just for reading . They tell me I will wait 2 weeks again to receive an correct glasses But I am not feeling confident more this Optiks.
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