Offside Cannabis | Hamilton
4.7/5
★
based on 8 reviews
Contact Offside Cannabis | Hamilton
| Address : | 1033 King St W, Hamilton, ON L8S 1L6, Canada |
| Phone : | 📞 +898979 |
| Website : | https://offsidecannabis.ca/ |
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| City : | S |
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Tom Cain on Google
★ ★ ★ ★ ★ Great customer service and nice interior decor. A real pleasure to shop at this store. I wish they would have more product available, but I was told it was a distribution problem that would soon be corrected.
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17zvjezdana on Google
★ ★ ★ ★ ★ Terrible, terrible service. Went in, asked for advice on which cartridge and coil would work on my device, a female employee recommended one that wasn't working, so we came back 30 min later and first she didn't know what was the problem, later they figured that she sold us the product that didn't fit our device. We did not want a refund we wanted a product that works, and even offered to pay the difference. They refused and couldn't give us a 100% guarantee that any product would work on my device. Then we ended up buying the same cartridge we had before and asked if they could exchange the extra coil that we bought with the first one. She even refused to exchange the coils. There's absolutely no customer service. I know that mistakes happen but you need to take responsibility when advertising products and selling them in the same way when product is not compatible.
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Martin Morris on Google
★ ★ ★ ★ ★ Great spot to pick up anything vape-related with very knowledgeable and friendly staff. In particular, David and Josh really know their stuff and always give informed recommendations for juices and devices depending on your preferences. I'd definitely give them a shout if you're new to vaping or need some advice on which liquid to buy! The store also carries some choice flavors and mods to play around with. I bought my first mod from here and I'm beyond satisfied. It's also noteworthy that the store frequently offers deals and discounts, which is a plus!
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Tyler Inglis on Google
★ ★ ★ ★ ★ Good store, very helpful staff for a newbie like myself. Not intimidating to ask questions and helpful in answering them. Also, great deals, saved me quite a bit of money. Being able to taste some juices before buying is also very nice. Thanks!
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Anna-Marie Gibbs on Google
★ ★ ★ ★ ★ There is currently a sign on the door indicating the employee will be "back in 5 minutes" and I've been waiting for at least 10 minutes now and counting.
If you're looking for a quick in and out this may not be the vape shop for you.
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Tim Watt on Google
★ ★ ★ ★ ★ I go to this vape shop once every couple of months and they know my name. Service is fast and very friendly. If I ever have a question they are more than happy to help me out. Great place to get supplies.
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Ian Caskie on Google
★ ★ ★ ★ ★ Great experience, the store is clean and set up in a non-crowded fashion. They have a great selection of devices and juice.
The staff (Danny I believe) was amazingly helpful... She was even able to upsell me in a pleasant manner, and my purchase was exactly what I wanted too(she saved me $60). Definitely going back and making this my vape store, and I live in the Meadowlands and cycle wherever I go... So that's saying something. Thnx Danny
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Kayla B on Google
★ ★ ★ ★ ★ Educated staff, great selection and good prices! Beautiful shop! All a dispensary needs.
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