New Oriental Buffet - Lethbridge

We got Chinese on Easter Sunday for the family. We picked up and 15 mins later got a call that we had taken our order and someone else’s (after being told both bags were ours) they demanded we bring it back immediately. We had already gotten to the other side of the city and the round trip would be 30 mins. We told them they legally cannot serve the food we took so we would be driving over for them to throw it out, which they sounded shocked about and needed to confirm with someone else. The lady on the phone stammered. We had hungry kids and didn’t want to disrupt our family dinner any longer so we said we would drive it back at our convenience after our meal. During our meal we were called 8x telling us to hurry up and bring it back. We brought it back an hour later and they did not throw it out while we were there, they brought it into the food prep area. I’m convinced they still served it. Why else would they hound us to bring it back so quickly considering they had already remade the order for someone else?! We did not open the bag but it’s still covid and still illegal. We could’ve put anything in that bag. EDIT: after receiving their response. Considering your hostess threatened to charge the food that was wrongfully taken unless we drove across town during Easter dinner to give it back I’m sure you have our credit card info. I’m not giving up any more time out of a day to drive to this establishment for a refund. If you wanted to, you would have done it there. Or at least said thank you or apologized at the restaurant. Seems like your hostess needs some retraining, the restaurant was not busy. It was Easter Sunday at 4pm.

My post keeps getting deleted! But here's another shot. So I ordered $70+ worth of food before Christmas for my hubby, 4 kids and I. My kid's love Chinese food and begged to eat some so I gave in. Totally horrifying to find wood pieces in my rice. I almost choked and ran and screamed at my children to stop eating because I was scared they'd find wood too! (My hubby found wood in his) I called back, let them know everything and didn't seem to care at all. They sent someone to my house for "evidence" and to determine how much to refund me. I showed him the wood pieces and told him those were in my mouth and he was touching them with his bare hands looking at them forever, demanded all my food back and only refunded me $20!! When I told them my children could have choked and landed in the hospital or died, they didn't care at all, only care about how much they wanted to refund. How disappointing and wrong. Bad people, bad food!

We enjoyed our dinner for two very much. Chicken fried rice and two spring rolls comes with a choice of 40 dishes, we ordered shrimp and vegetables and lemon chicken . Had enough to take home for one large meal. All was served hot after a short wait. We will be back.

This restaurant had delicious Chinese food and generous amounts of it. You order from the menu and they bring it to your table. No buffet due to covid rules, but they give you enough food that you have leftovers for the next day.

Zomggggggg. Their salt and pepper squid is perfection!!!!! I just ordered it and had it delivered, it's hot crispy, it's so completely amazing. My only sadness is that it only came with one pack of hot sauce. It was so fresh, the squid gave me its number and blew me a kiss. I've had salt and pepper squid at some places that tasted and smelled like a night of bad decisions and a penicillin prescription. But this stuff is off the hook. You must order this dish. It's incredible. I ordered the dinner for one, and it actually came with an entire order of Ginger Beef, which was also amazing, fresh, super delicious and I actually don't even think I can eat all of this food. It was a really good size portion. Haven't even tried the rice yet but the egg roll is delish.

Food here was really good. Had some as take out and was pleasantly surprised. Update: I went to the lunch buffet. It was self serve when I went. Everything was good. I loved the dry ribs, sweet & sour pork, & the chicken balls. They weren't overly cakey and had subtle crispness. Nothing was dried out or anything. I went early though. I really loved their Yellow Cream Cake square. It had the most subtle flavor of mandarin orange. Although if you're a smoker. I don't think you would taste that. It would just taste like vnilla.

Excellent food! We arrived 90 minutes before close and there was an expansive selection of dishes and it not only looked delectable but every thing was cooked to perfection. I have travelled extensively including in Asia and this rivals anything I have eaten there. Service was friendly and prompt even though they were inundated with takeout delivery drivers at the front desk. The biggest surprise was that it was half the price I expected to pay for an evening buffet. Well done New Oriental! Highly recommended! We will be back! …… we came back, no need for masks anymore. Still my all-time favourite. Worth moving from Quebec just to be close to this place. Delicious!

Really impressed with the buffet here! Very fresh, and it had flavour! Good selection of items. Waitress was attentive without hovering. Clean and well maintained. We will be back here more often when in town.