New-Line Hose & Fittings

This place is awesome. Super knowledgeable, helpful staff that were happy to explain and help me figure out how to do the things I wanted to. Will definitely be returning for my next project!

My order was quite small in the grand scheme of things, and was placed online. On two separate occasions I was contacted by phone to update me on the status of my order, and it was ready for pickup two days prior to their estimate. Of particular note was the quality of that online experience. Many suppliers have an online presence that is all but useless, except to provide contact info, or links to manufacturers. New-Line has obviously determined that it's better to provide customers with a very real opportunity to spend money, not run around in circles. These days we all seem to expect instant service, but we very rarely actually receive it. New-Line has just set the bar very high, and I will not waste time with other suppliers.

I had a small order with a hand drawn sketch and they figured out what I needed and saved me a few parts. Fabulous customer service, highly recommended.

We have purchased a Simoniz 3200PSI high pressure gasoline compressor for cleaning the roof of the house from moss and mold. The kit includes a 30 ft (15m) high pressure hose with M22x1.5 extruded ferrules. Literally in three days; the hose, made using the simplest technology, frayed and ruptured. This caused inconvenience in the delivery of the new hose. We contacted the office of the well-known Canadian firm NEW @ LINE located in BC Victoria. We were offered a good quality hose and consisted of a standard blue hose and two adapters (Invoice # IN1655984). We were glad that we had received the kit for a relatively small price of time on the compressor and were slightly disappointed, since the effect of the novelty was negative. In addition, strong heating occurred at the joints of the connectors, which caused a breakdown. I didn't want to order a new hose from Amason.com, the quality is low. They brought the hose back to the enterprise. Your technicians did not give up and started examining the hose supplied by the manufacturer. After two days of experimentation, it was determined that the defect was in the crimping of the ferrules from an external manufacturer. New tips were installed and pressed according to the technology specified in the NEW @ LINE regulations. Thanks to your excellent specialists, a miracle happened and the new hose works better than the old one, in addition, it is flexible, resistant to temperature and mechanical stress. For those who save their time and money, we recommend wearing a corrugated hose cut to length in blue. Less wear on sand, main high-pressure hose. It seems to us that this protection service, for an additional payment, will be provided by the wonderful NEW @ LINE specialists. We have been successfully cleaning the roof for the third day already, the result is visible. We will now turn to your wonderful enterprise for purchases of goods and services, because you have overcome our fear. Thanks for the hard work! Best regards, the Fitsner family. Оригинал на русском. Нами приобретен для очистки крыши дома от мха и плесени, бензиновый компрессор высокого давления воды Simoniz 3200PSI. В комплект устройства входит шланг высокого давления длиной 30 футов (15м) с отпрессованными наконечниками М22х1,5. Буквально за три дня; шланг, изготовленный по самой простой технологии, протерся и произошёл разрыв. Это вызвало неудобства, связанные с доставкой нового шланга. Мы обратились в офис, известной в Канаде фирмы NEW@LINE расположенный в BC Victoria. Нам был предложен шланг хорошего качества и состоял он из стандартного синего шлага и двух переходников (Invoice #IN1655984). Радостные, что получили за сравнительно небольшую цену времени, комплект, мы установили на компрессор и слегка были разочарованы, так как эффект от новизны был отрицательный. Кроме этого, в местах стыков разъемов, происходил сильный нагрев, что вызвало расстройство. Новый шланг заказывать с Amason.com не хотелось, качество низкое. Привезли шланг назад на предприятие. Ваши специалисты не сдались и начали исследовать шланг, поставляемый производителем. После двух дней экспериментов, было определено, что дефект в опрессовке наконечников внешнего поставщика-производителя. Были установлены и отпрессованы новые наконечники по технологии, определенной регламентами NEW@LINE. Благодаря Вашим прекрасным специалистам, чудо произошло и новый шланг работает лучше старого, кроме этого, он гибкий, устойчив к температуре и механическим воздействиям. Для тех, кто экономит свое время и деньги, рекомендуем гофрированный шланг, разрезанный по длине, одеть на синий. Меньше будет стираться о песчаное покрытие, основной шланг высокого давления. Нам кажется, что эту услугу защиты, за дополнительную оплату произведут замечательные специалисты NEW@LINE. Мы уже третий день успешно, чистим крышу, результат виден. Мы теперь будем за покупками товаров и услуг обращаться на Ваше замечательное предприятие, потому что Вы победили наш страх. Спасибо за труд! С уважением семья Фицнер.

These guys are great and never to busy to give you first class service

Their "HARD NO" return policy stinks.

Chris and Andrew are great! Love - The Brilliant Brothers

I have been in this store a few times lately. Awesome bunch of guys who are very helpful and willing to go the extra mile. Definitely recommend this place!