Luxor Hair Salon Ltd

My hair was medium/long when I came in. I asked for a haircut with someone who's knowledgeable on womens haircut and they said that everybody there had the same level of expertise. I showed the hairstylist a photo of a longbob and said that I wanted to keep the length but make the angle that defines the longbob cut. He seemed nervous and like he wasn't sure of what his was doing and cut my hair straight and very short. He didn’t know what a layered longbob was, even with the photo right in front of him. I felt like crying and wanted to go home after, but another guy who looks like the manager asked me to try to fix my hair. I said okay and he made a couple of layers and the result was a little lest worst than it was before. I absolutely hate my haircut now and I still had to pay $60 dollars for it. Not coming back.

I had been visiting this salon for a while. The stylists are extremely professional, they do their work very carefully and patiently. The salon is extremely clean, which made me feel really safe to visit at this time.

I went there 2 weeks ago for a root perm and it was good. The hairstylist recommended me to have layer hair if i want more volume so I decided to go back but they assigned a different hairstylist not the one that was talking to me and i was surprised but considering my previous experience I assumed he was as good as her. I showed him multiple pictures of the hair i wanted and he said the pics were blow out and used curling iron so i have to use them if i want it to look like that. He also said if i want layer with volume i need to cut short (my hair was medium length). I previously had a long bob layered cut at Salon de nuvida and Caleb did a great job keeping same length but giving me the layer and volume i wanted without curling iron or anything, just hair dry. So the issue is the stylist capability and talent here, it’s not that it’s not doable he just couldn’t do it but refused to say so. At first I didn’t want to because i wanted to keep the same length but after he cut and dry it it looked exactly the same with when i came in nothing changed i saw no layer no volume. He kept insisting that i need to cut it shorter if i want volume so i said he can cut it shoulder length. Little did i know it was the worst hair cut in my life. Too short, volume at bottom not top making me look like a papaya and way older than my actual age. People always say i look young for my age but this haircut makes me look like I’m 40 when i’m only 20. At the end of the haircut he asked if im ok, i guess he somewhat sensed my disappointment, but at that point nothing could have been done anymore. I paid $63 for this horrible haircut and came home crying, canceled all my plan for the day because I can’t meet or do anything with this hair. Literally gives me depression. Will never come back again so save yourself some time, money and tears and go somewhere else or dont get the same stylist as i did.

fixed a haircut i got at a different salon and i’m very happy with the result :) edit: i highly recommended alicia, she is really nice and i always love the haircuts she gives me!

Luxor hair salon is a Great Place! Was my first time going there. Friendly staff! Parkade nearby, And they are open until 8pm! And its decent prices my haircut was around $60. Which was amazing. I called at like 6pm they said come in for 6:30. They washed my hair and gave me a head massage! I basically fell asleep in the chair. Then she cut my hair and She did a fantastic job! Just perfect! I got layers, bangs, she even textured and thinned out my ridiculously heavy hair it feels so light and bouncy! I will definitely be going back for future haircuts etc.

My boyfriend has visited this hair salon three times and has always been very happy with the service and quality of his hair cut. Kuts and Jin were both very skilled and friendly hair stylists. We both highly recommend anyone trying to find a new hairstyle because they will give you suggestions and tips :)

I would like to give zero star if I could. I booked a haircut with a female hair stylist Marine who made a mess. Although the owner agreed to refund me and said sorry after I went back to reason with them, the hair stylist refused to admit what she did. This experience is very unpleasant and my hair style is ruined. I spent around 400 CAD to perm the bottom of my hair 2 months ago in another salon, so I told the hair stylist to keep the length. She said ok. However, she cut about 4cm and almost removed all the curly hair. The length of the left and right side of my hair is not even symmetric. She also cut my bangs without letting me know what it would look like exactly. After the cut, she gave me a blow dry and I asked her why my hair was straight. She just told me my hair would be curly after washing. She also asked me if I wanted a styling and took out a curling iron. Although I said yes, I didn't get it: Why she blew dry my curly hair to straight then tried to style it curly? After I went back to home , I felt worried so I washed my hair and blew dry, it looks worse. Overall, my hair turned out to be completely different from what I was expected. I feel very uncomfortable and sad. She didn't pay attention and made sure that she understood customers' needs before she got started. Will never come back.

Have been going to the salon for over 3 years now. The salon is always very clean. COVID protocols have been in place since day one. Kuts is the one who takes care of my haircut & color. He is extremely polite, professional & detail oriented. I have always been satisfied by their work. Keep up the good work guys.