Lucent Medical Imaging

4.3/5 β˜… based on 8 reviews

Contact Lucent Medical Imaging

Address :

3410 Sheppard Ave E B1, Scarborough, ON M1T 3K4, Canada

Phone : πŸ“ž +
Website : http://www.lucentmedicalimaging.com/location
Categories :
City : T

3410 Sheppard Ave E B1, Scarborough, ON M1T 3K4, Canada
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Tron Lives on Google

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Ultra sound technician very professional and understanding. Xray tech very professional as well. Receptionist good.
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Toronto 30 on Google

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Female ultrasound specialist, keep complaining difficult to scan, after scan, give small piece paper to wipe a lot of lub by myself, where in the back can't even see and hard to reach. Find it rude and unprofessional. Will avoid.
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rock ZH on Google

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Really disappointed with the receptionist, attitude is one thing but blaming customer on something they can’t even prove their words is completely unacceptable and unprofessional.( that’s right, I heard their whisper while waiting there) then they called their superior and said patient wants to speak to you, I meant, you gonna be kidding me, we were just simply sitting there and waiting for the solution, certainly not expecting the staff asks a 35W+ pregnant woman who was wearing a mask, siting in the basement, already having breathing difficulty to speak to their superior explain or clarify the situation. At the end, Joyce came later of the day and completed the ultrasound which I do appreciate as it was after their working hour.( that’s why gave them a three) The entire thing was simple, we booked an appointment for the coming Saturday on Thursday at reception and we’re told confirm for Saturday, but the receptionist kept saying their record shows the following Saturday, could be a miscommunication we don’t know but the receptionist chose to believe it’s all customer’s fault regardless.
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Jane J. (Rainbow) on Google

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No words can describe my appreciation for what this clinic has done for my family during this weekend ! Last Friday(Nov 5) afternoon I called Lucent Imaging for the urgent request to help me arrange an appointment for X-ray test for my father's knee during this weekend, and also would expect the report to be ready for us before Monday morning because my father needs X-ray results in order to have better discussion with his surgeon Monday morning for his serious conditions after his knee surgery. With the knowledge of our urgent case, this clinic immediately made special adjustments to fit our case(test and reporting) in their work schedule for this weekend. My father(80+) got X-ray Sat morning with special caring of his knee with serious conditions from the technician during operation. And to our surprise, we could get the CD of images only waiting about a few minutes after test. Today(Sunday) around noon, we got notified from the clinic that the report is ready online (accessible by prescriber) which was achieved by Express Reporting service. This is really amazing experience we had this weekend, test and reporting are well done within 2 days ! Much appreciated !
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PA XF on Google

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My colleague recommended this place and it was my first time to be there and I really liked it. I had to reschedule my appointments a few times but the front desk person was very friendly and accommodating. Also, the place was clean, and they staggered the appointments very well so I didn't have to wait long before it was my turn and there were not too many people in the waiting area, which I think is very important these day. The technician was very knowledgeable and patiently answered all my questions. Thanks so much!
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Lian W on Google

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The service is excellent. They called me to remind me the date and the detail requirements. The environment is very clean and neat. The ultrasound doctor is very patient and nice. Thanks to all of you, Especially during the pandemic time. God bless you.
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Yanni Su on Google

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Excellent Service!!! I had a urgent specialist appointment in the coming week and an ultrasound result was needed. After 1.5 hours calls, they were the only one which would like to help and arrange. the receptionist, Rayna, helped booked an urgent and overtime appointment. The technologist, Joyce, was very nice too. I really appreciated their time and help!!
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Jocelyn Mongroo on Google

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I booked an appointment this morning and got one for 2:30pm, thankfully, I got a chest x-ray. The receptionist was kind and so was the technician! It was fast, first time doing one and I am just so thankful its close by as well. You have to use the front door to go downstairs. You can use the elevator or staircase. Very clean and just overall great experience. Thank you ?

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