London Drugs

3.6/5 β˜… based on 8 reviews

Contact London Drugs


20202 66 Ave, Langley, BC V2Y 1P3, Canada
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D. Lynn on Google

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I've been shopping at this store for many years, and have usually been quite happy with their service, products, etc. For most of the store, I would give 5 stars. However, their photo department is another story, and unfortunately I have to give less stars. The service is absolutely atrocious. If you don't mind feeling totally disregarded, and like you're bothering them, then you won't mind coming here. I wound up leaving because they were so disrespectful and unwelcoming. So instead I went to Shoppers Drug Mart to get our passport photos done, and it was a wonderful experience. They actually made us feel valued as customers. Won't be going back to the photo dept at London Drugs. Ever.
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Sarah Lorette on Google

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Canada post office never answers the phone. Ive called 5 times today at different times, just rings a few times then goes to tell you the store hours and immediately hangs up. Not very good service if your trying to find out if they received a package and if its ready for pick up or not... now i have to drive there to ask a question that would pretty much take 2 seconds... annoying
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Jamison Topper on Google

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The camera department has a complete lack of knowledge. I was looking for a new lens for my camera as well as some ND filters. After finding a Sony 50mm I liked I proceeded to ask them to check if they had any variable ND filters for the lens. He then started showing me some of the protection filters they had (Not at all what I asked for) but also the wrong size for the lens. This is just one of many unpleasant encounters at this specific London drugs... I would not recommend purchasing any camera gear from here unless you know exactly what you're looking for and the proper sizing.
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Frequent Flyer on Google

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After reading previous reviews, I can understand people’s frustration with the lack of staff in the photo department. This is clearly a management / scheduling issue and should not be blamed on the employees behind the counter. One of the staff Danny, has gone above and beyond expectations to help me choose the right product for my needs. He is always willing to offer suggestions to improve my photography work and is able to help trouble shoot problems after a sale has already been made. He is a tremendous asset to London Drugs.
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Mrs. Kim on Google

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Love LD. This place is fantastic for items I find I won't see elsewhere in most cases. I can get all my British cookies here along with a bunch of other unique snacks. I also enjoy looking at their HUGE selection of drug store makeup. This location is clean, organized and the staff helpful. Side note: With respect to the the audio video staff they are pretty knowledgeable but do your homework first. I have been steered in the wrong direction by that department before. LD always has sales and managers specials so if you wait whatever you have your eye on will likely come on at some point. Pro Tip: Don't bother trying to call this location I find it's vary hard to get anyone to answer the phone.
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James Wang on Google

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What I love about LD is its selection of products. It is a great place to shop for snacks, healthcare/beauty products, and small kitchen appliances. They even sell bus tickets and passes. They are busy stores. Therefore, the wait time is usually a bit longer. Customer service (or lack of) doesn't seems to be as good as before. Hence the mid. rating. Lots parking. Short walk to public transit.
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Karin Tsai on Google

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We took our 10 month old baby to take passport photo. Danny is very professional and he got the photo done quickly and perfectly even though our little one wasn't in the mood. Photos were ready around 5 mins right after the photoshoot. We are very satisfied with the service. We will definitely come back if we need passport or ID photo again.
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Jana Mallagoli on Google

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I asked for a specific Brazilian coconut water and the Store's manager said they can't order but the other LD next to Langley has it, so I'm always driving more to other stores instead. Also, I asked someone to help me with the rice cooker and nobody came in 12 minutes or so, I left the store and paid more on the same product at Best Buy just because of the nice customer service. Only the Pharmacy staff are nice to us there.

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