LensCrafters
4.5/5
★
based on 8 reviews
Contact LensCrafters
| Address : | 2271 Harvey Ave, Kelowna, BC V1Y 8K2, Canada |
| Phone : | 📞 +778 |
| Website : | https://local.lenscrafters.ca/bc/kelowna/2271-harvey-avenue.html%3Fcid%3Dyext_3727%26y_source%3D1_MTIyMDI2OS03MTUtbG9jYXRpb24ud2Vic2l0ZQ%253D%253D |
| Categories : | |
| City : | Y |
| Description : | Optical chain selling prescription eyewear, contact lenses & sunglasses, including designer brands. |
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Jackie Bradford on Google
★ ★ ★ ★ ★ LensCrafters have always been extremely helpful and greet you when you enter the store. I am given help if needed and have always been happy with my glasses. The price is reasonable. Thank you
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Jessica Bent on Google
★ ★ ★ ★ ★ 100% recommend coming here, everyone was so helpful with getting new glasses and helping me get the lenses replaced after realizing that the script was wrong. Ben in particular went above and beyond the call of duty.
Saw Dr Otte at the Orchard Park Optometry, he was so kind and quick to get me in, he retested me and corrected the script and I'm so happy with the customer service in general.
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Bettina Schell on Google
★ ★ ★ ★ ★ Thanks for the above and beyond service!
I brought in a few pairs of glasses and sunglasses I have mishandled over the years (not all of which were purchased here). Aleah kindly took them all and straightened them out for me, literally saving me from having to buy a new pair of sunglasses. I really appreciated the fact that it was done cheerfully, professionally and amazingly, at no charge. Highly impressed.
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Ashley Sigurdson on Google
★ ★ ★ ★ ★ Came in today to get my glasses repaired, and I received what I would have to say was the most extraordinary and professional customer service in my entire life from Sharon. She was so incredibly kind and went out of her way to assist me in a timely manner, despite how busy the store was. Thank you!!! :) I will definitely recommend this location to anyone in need of eyeglasses or repair services.
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Steve Marino on Google
★ ★ ★ ★ ★ Great staff, great service. Have shopped here a few times over the years and never disappointed. Recently they again really took the time with me and I am super happy with my frames. Broke off a nose piece and brought my glasses in today and they replaced both at no charge. Thought a good review was really in order now.
Thanks, I’ll be back.
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James Vigor on Google
★ ★ ★ ★ ★ Overall my wife and I had an amazing experience here. Our first visit we looked around and I found the pair of glasses I was looking for, however, I needed an updated perscription. Once we had that several days later, we came back and got my pair.
Overall the employees there genuinely care about you. We didn't know the mall closed at 6pm, and they stayed a bit late to finish our order up. I do recommend them not only for the selection, but the service as well. Not to mention, the prices were actually quite reasonable.
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Jasmine De Smet on Google
★ ★ ★ ★ ★ We went into the store today to have my 8 year old’s current glasses repaired and get her a second pair of glasses just in case something happened to the first. We were immediately greeted by Brandon when we walked in. He was SO pleasant and very happy to help. He went to the back and had the glasses repaired in no time. For the purchase of the second pair he really took his time to make sure all the eye measurements were correct. He was so nice and helpful with me, and very kind and patient with my daughter. Brandon has such a positive and happy attitude, it was such a pleasure to have his help. He really went above and beyond. Exceptional customer service. Thank you :)
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R Reinbolt on Google
★ ★ ★ ★ ★ From the moment we were greeted when we entered the store to the purchase of glasses for my wife and I we experienced outstanding customer service. High quality products, excellent choices, very good value, and again just exceptional customer service! Will highly recommend this store to our friends and neighbours. A job very well done!
Thank you!
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