Le Germain Hotel Calgary

Le Germain is our go to hotel whenever we are in Calgary. Never disappoints. New modern style rooms and always consistent friendly attentive service. Also the restaurant at the hotel is Charcut an excellent restaurant.

Room looked nice but everything in it was cheap and the entire room was very dark with minimal lighting. Mold growth in the bathroom (due to lack of ventilation) paint chipped everywhere, some repairs were made but looked to be a landlord special. When I booked online and selected the breakfast option I thought it would be a nice breakfast from Charbar down stairs (as it was almost $30!!) but when I checked in they showed me a picture of the breakfast, which looked like something a five year old would pack for school lunch. When we got our breakfast the next morning it was even more disappointing, no water, no big muffin like the picture, just some stale one that I could only take one bite of, a yogurt cup from the grocery store with a full cup of granola the same size as the yogurt (so you can't mix the two as your supposed to) a mandarin orange, and a tiny bottle of grapefruit juice which I (like most people) cannot drink because I am on medication (the picture had orange juice which I would have been fine with). Bartender and valet were amazing, so I had to give them an additional star, front desk wasn't great, did not seem happy to be there at all (I dont blame him). Overall it seems like the owners and management couldn't give two craps about the place, and for the price you are much better going to any one of their competitors, I know I will be in the future. Even a $59 hi way special motel has a proper breakfast, out of all the hotels I've been to in all different price ranges I've never felt ripped off till now. Do not be fooled by the nice looking exterior.

I would highly recommend Le Germain Hotel Calgary to anyone. First class service from the moment you walk through the door. You do not want for anything and all of your needs are anticipated. Rooms are spotless, service exceptional and the food is delicious. The best hotel experience I have had in years!

Over the past year, my partner and I have stayed at Le Germain 5 times, in all categories of rooms (from the cheapest, to the Apartment Suite), and the hotel really does a great job at guest experience. We were remembered after our second visit. The rooms are clean and modern; we like the dual vanities in most rooms, and the rainfall shower. The Apartment suite (advertised at 1,100sqft) left a bit to be desired. The "living room" felt cramped and was without some of the shown features (large shelving unit, vanity) though this may be because we were in a different floorplan, it was mildly disappointing. Overall, the hotel is a full service destination with great staff and rooms that have had a lot of thought put into.

The staff was so kind, professional and accommodating to my needs and schedule. The rooms are beautiful, modern and spacious with great amenities. I've been staying at Le Germain across Canada mostly for work and it is truly been a delightful home away from home. Thank you!

The hotel itself is nice and has some higher end finishes. at first glance, the room is nice. Bedding is soft (mattresses not so much). Spa was amazing- nice to have it on-site but be sure to book in advance! Once we settled into our 2 queen room, we noticed that the headboard wasn't fastened to the wall so any time one of us leaned back (like you do when you're watching tv) the headboard would bang against the wall. Also, the lamps that were attached to the head board were so loosely secured that I thought the light fixture was falling when I first went to adjust it. If you like privacy while you're in the bathroom- you won't love the frosted glass door on the "water closet" or the barn door style door tot he bathroom itself- they look neat, but not so practical. We were a bit disappointed that breakfast has been discontinued (not sure if it's due to covid or just a change in policy) especially staying downtown on a long weekend- there aren't a lot of quick, easy breakfast options and it was cold AF so walking to find something wasn't great. Hotel staff weren't overly engaged/ helpful, other than the person that checked me in/ out, I don't think a single employee said hello or acknowledged me. Honestly, I had far better hospitality at the Homewood at the airport a month ago. Overall- it was an average hotel with a higher-end price tag. I recommend the Hyatt a few blocks away (it also has a spa run by the same company) the quality of the rooms was better and the staff were friendlier also.

Amazing hotel, beautiful and clean with excellent location, and the service was above and beyond. If I were to be picky I'd mention that the coffee cups in the rooms are too small for the amount of coffee dispensed by the machine so it overflows a bit. Such a tiny detail but the stay overall was amazing! I'd also note that the parking available is not included in the price as it's valet parking so costs extra, and while it's an amazing and thoughtful service, just something to know in advance.

I have never stayed at a nicer hotel. The staff was amazing, friendly and always ready to help with anything I needed. The room was beautiful. We ordered breakfast to be brought to our room and if you partake in this service you will not be disappointed.