La Clinique pour Enfants @ Pointe-Claire
2.2/5
★
based on 8 reviews
Contact La Clinique pour Enfants @ Pointe-Claire
| Address : | 955 Boul Saint-Jean Tower 2, Suite 311, Pointe-Claire, Quebec H9R 4Y2, Canada |
| Phone : | 📞 +9 |
| Website : | https://www.cmbmed.com/ |
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| City : | R |
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Shamika C on Google
★ ★ ★ ★ ★ Phone wait is extremely long for them to end up hanging up & they only want messages left for cancellations.. I call all day multiple days in a row no answer. Says the phone line is open 7:30-4pm.. goes straight to voicemail until 8 am & after 2:30/3 pm ??♀️ but workers are friendly and services are good ??
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Mackenzie Wells on Google
★ ★ ★ ★ ★ I would give 0 if I could. They are by far the most useless paediatrics department. They never answer the phones the receptionists are miserable. You can never get an appointment forget it - if your kid is sick they do not care and are not helpful. Don’t bother with them.
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Chris Brown on Google
★ ★ ★ ★ ★ Was on hold for 30 minutes, photo is half way through to show that I was actually on hold. Went from 9th in line to 3rd and then all of a sudden I get a message saying they have too high call volume. I'm trying to see if an issue with my baby girl of 3 weeks old is urgent or not and no one in the Quebec medical industry will answer the phone, not CLSC, not lakeshore hospital, not my pediatrician. Absolutely ridiculous.
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Cynthia Bélanger on Google
★ ★ ★ ★ ★ Horrible time trying to reach them! During the last year, getting appointments for my babies take months and MONTHS. Currently, it has been 5 weeks, I am calling every day, many times a day to get an appointment for my son, not even 6 months old. I left messages, they don't even call you back within 48 hours. They don't care!!! This is my second time experiencing about 2 months of wait on the phone. This is impossible!!! This is unprofessional.
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Sami Al-akhrass on Google
★ ★ ★ ★ ★ Pediatrician leaves for months on vacation and no one advises us.
Good luck trying to schedule an appointment.
I called at 8am on the dot 3 days in a row
(because apparently they only start taking appointments every morning at 8am)
and every single day they were already booked by 8:01am.
I tried to get an appointment that’s not necessarily the next day or even the same week,
but apparently that’s not possible.
Our Pediatrician (that works there) leaves for vacation and they just leave us stranded.
If you care for your child find another clinic, because they obviously don’t.
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Irene P on Google
★ ★ ★ ★ ★ I attempted to schedule an appointment with our pediatrician through their app only to be told I needed to call due to technical difficulties. I called 3 times and waited on hold for my turn 20-40mins each respectively only for it to HANG UP the moment I was first in queue . Absolutely unacceptable. What's worse is that when you actually go into the clinic there are 3 people at reception. When the new clinic opened we were told that all the reception/phone/appointment issues would be dealt with, instead they have worsened.
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Samantha Goodman on Google
★ ★ ★ ★ ★ Been taking my twins there for a year now and have always had incredible service. They always answer the phones and I always get an appointment whether in person or virtual within a normal time delay. We adore our paediatrician Dr Zaharia and the entire team here.
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Sabina Lieberman on Google
★ ★ ★ ★ ★ My Daughter’s life long paediatrician was a wonderful and professional doctor who made us feel safe when he gave us his seal of approval. When retired my Daughter was assigned a new doctor. She has been helpful too, the Clinic is nice and modern but way too far for a Montrealer. Since the pandemic, i think they were closed for a year, as we stuck it out, we managed a telephone appointment which lets say is better than nothing. There seems to be a major shortage of family doctors now, putting my Daughter on a waiting list sounds risky. And now unfortunately, the regular doctor is on indefinite leave. You would think arrangements would have been made, since your child could only get their check up from their family doctor. But we will have to navigate this new booking system which so far seems impossible.
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