Koodo Shop
3.5/5
★
based on 8 reviews
Contact Koodo Shop
| Address : | 2695 Guildford Town Centre Unit K24, Surrey, BC V3R 7C1, Canada |
| Phone : | 📞 +8877 |
| Website : | https://www.koodomobile.com/ |
| Categories : | |
| City : | R |
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Shane Wall on Google
★ ★ ★ ★ ★ SEVERAL Problems with billing, NUMEROUS bad Customer service experiences, Including being hung up on several times for no reason, Being deliberately lied to about policy I'm in disbelief and everyone who has seen me deal with any portion of this experience is also in disbelief, that a company could operate this poorly
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Guy Beaulieu on Google
★ ★ ★ ★ ★ I called to ask what time they close. The gentleman who responded was curt, and unfriendly. His reply was:7.His tone of voice was unfriendly and intimidating. I said thank you and hung up.
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Dennis Bailey on Google
★ ★ ★ ★ ★ I bought a new Samsung phone from these folks in November. And had really good customer service on choosing the right model and getting the best price. In fact he even told me to wait until Black Friday. And now I come back to go get a couple things worked on my account and the Manager and his assistant help me through it all,and reorganized some payments and put me on a new plan. Kudos to these guys a great manager!!
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Loretta Burnett on Google
★ ★ ★ ★ ★ Kiran helped me get set up and she was absolutely great! She's a great asset to your sales team... Thanks very much
Super happy ?
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J Burgmann on Google
★ ★ ★ ★ ★ Shout out to Alyssa, who was super kind and helpful today. I have a disability which prevents me from standing for long. Alyssa went above and beyond to accomodate me, and ensure my visit was as quick and comfortable as possible. Thank you, Alyssa!?
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Luke Fernandes on Google
★ ★ ★ ★ ★ Kiran was insanely sweet and nice. She kept me calm while I was stressed about losing my phone. Wonderful experience with her.
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Simi Dhillon on Google
★ ★ ★ ★ ★ Koodo is the WORST PHONE COMPANY EVER!! Never ever go with koodo. WORST CUSTOMER SERVICE from there customer service representatives. Moreover, they keep charging you higher and higher on the monthly bills. They are charging me $2000 for 1 month phone bill (just the monthly bill, no device included). I don’t have any bad experiences with this location but have really bad experience with Koodo phone company. I cannot give a review for the company on any other platform or website, therefore, unfortunately had to leave a google review for their stores.
PLEASE PLEASE!! Never ever go with Koodo. Complete wastage of money and time!! Very rude staff who are working as Koodo customer service agents! I would suggest getting a plan with VIRGIN INSTEAD OF KOODO!!
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Anahita Garman on Google
★ ★ ★ ★ ★ On a chaotic and very stressful day I had lost my phone in an unbeknownst location. Susan spent a long time explaining the process to me and took pain to find the actual location. I truly appreciated her patience. This is the kind of service I have come to expect from their staff over the years.
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