Kingsway Veterinary Clinic

Name: Kingsway Veterinary Clinic
Address: 3139 Kingsway, Vancouver, BC V5R 5J9, Canada, R, Canada

4.3/5 ★ based on 8 reviews

Contact Kingsway Veterinary Clinic

Address :	3139 Kingsway, Vancouver, BC V5R 5J9, Canada
Phone :	📞 +
Website :	http://www.kingswayvet.com/
Categories :	Veterinarian ,
City :	R

3139 Kingsway, Vancouver, BC V5R 5J9, Canada

Best Veterinarian in Canada

L	Liana Huang on Google ★ ★ ★ ★ ★ DO NOT GO THIS VET. They do not know what they are doing. Unprofessional, no customer service, and just out for your money. Keep finding out hidden fees. We used to go here to see Dr. Paul Koit who was HONEST and CARING. Whoever has taken over this clinic Dr. Radnic and his team are no good. Your pet is in better hands elsewhere. They are going to lose their old customers who were transferred. Nobody picks up the calls, waiting over an hour to get an answer, and they don't care if their customers are happy - laughable. This doctor hanged up on me when I told her I'm not happy with the hidden fees and told them I should have been told this upfront. She said I don't care if you're not happy, it is what it is. What kind of response is that? How unprofessional! Mooches. Never coming back. Good riddance.
J	Jeannie T on Google ★ ★ ★ ★ ★ The team doesn't answer the phone and when they email to suggest appointment times, they don't confirm the booking afterwards. I was supposed to take my dog in for a blood draw and dental procedure this week, but apparently the time was never blocked off. I managed to get on the phone with an assistant to re-book the blood panel and when we turned up to the clinic, they were confused as to why we were there. The vet conducted a general examination instead (so we could receive a more "accurate dental quote"?). Now we have to go back to the clinic an extra time for the blood draw. Poor communication all around, causing unnecessary visits and wasting time for both parties. The clinic was great when we visited in the past, but this whole experience has left a bad taste in my mouth.
L	Liana Donders on Google ★ ★ ★ ★ ★ I had a very pleasant experience here when I went in spring 2021 for my cat. She had to get a few teeth removed, I was very nervous but the doctors were so helpful in explaining the medications, diet, and aftercare. I was able to feel confident heading home knowing exactly what to do and watch for.
A	Avril Healy on Google ★ ★ ★ ★ ★ Excellent service, very friendly and professional staff. Wouldn't go to any other vet, I have recommended Kingsway Veterinary Clinic to my friends and family. The staff really care for the animals and they are reasonably priced compared to many other Veterinary Clinics! Highly recommend Kingsway Veterinary Clinic as your pet's Veterinary Clinic, you'll know they'll be well looked after! ?
M	M Z on Google ★ ★ ★ ★ ★ Excellent veterinary practice! My little ChihuahuaxJack Russell mix started going here when he was presenting symptoms of allergies and they were not being resolved by his previous vet. Dr.Grubac suggested allergy testing which sorted out all his problems and then put him on a topical oil that helped all the hair loss from the allergies grow back. He was also treated by Dr.Radnic on short notice for a cat attack to the eye. They honestly care about your animals. They don't try to rack up a bill of uneccessary charges. They are honest and knowledgeable. I've had dogs my whole life and they are the best vet practice I've been to.
E	Elizabeth Halle on Google ★ ★ ★ ★ ★ The staff and doctor are fine however they over charged me $270 over a week ago and are yet to reimburse me after many phone calls and a visit to them. So unless you like being charged 3 times for the same service go somewhere else.
J	Jamille Morrison on Google ★ ★ ★ ★ ★ They provided good care, but didn’t have great animal sense. My dog is nervous, but historically does really well at the vet. The doctor at this clinic was really loud and abrupt, and didn’t even let my dog sniff her hand before she started trying to examine her. I suggested giving her some treats to help her calm down and feel more trusting, and the vet reached into the bag and held out a handful of treats to my dog instead of giving them to her one by one. Which was… not very helpful. Again, the care we received was ok hence the two stars, but bedside manners were completely lacking. I would not recommend this clinic if you have a sensitive or anxious dog. This is the only bad review I’ve ever left, but I felt the need to share!
B	Braeden Codd on Google ★ ★ ★ ★ ★ Can’t say enough good things about this clinic. Everyone is kind and helpful and even understanding about payment options. One front staff member always remembers my pets names without even pulling up my file. Just a great place overall, always feel confident leaving my pets with them.