Jane's Tea Garden- Canada Post Garden City Office
3/5
★
based on 8 reviews
Contact Jane's Tea Garden/ Canada Post Garden City Office
| Address : | 180-8780 Blundell Rd, Richmond, BC V6Y 3Y8, Canada |
| Phone : | 📞 +8 |
| Website : | http://janestea.ca/ |
| Categories : | |
| City : | Y |
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Alex Chan on Google
★ ★ ★ ★ ★ I leave a lot of reviews on Google maps, always trying to leave an honest review of an establishment. Most of my reviews are positive so please take that in regard when you read this negative review.
At first I left just a rating , in response to Jane's comment.
I appreciate your reply and can respect that you are reaching out to try to improve. Your service is not bad in terms of being prompt and orderly. What I do have a problem with is the pushy sales tactics and the bad attitude I have encountered from you, and have observed during my short visits to this post office/tea shop.
I come here a handful of times throughout the year. A couple years ago I would come to send letters once in awhile, back then due to my own naivety and lack of experience I did not know the difference in price for sending letters. The couple times I had wanted to send a letter you took advantage of that and charged me for the most expensive option. This had happened maybe 3 times before I caught on.
I have also seen you been rude to customers for no reason, show an attitude, or simply be rude with no apparent trigger or warning.
I do not intend to offend, but to leave an honest description of my encounter.
Have a good day, thank you for taking the time to respond and read what I have written.
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John m on Google
★ ★ ★ ★ ★ Great little post office, I get my items from Amazon sent their by default and pick them up. So handy, you pick it up when you have time, Amazon will notify when its ready to pickup. Lots of free parking in the front of the building and on the street. Owner is very helpful and has a great attitude, she make's sure her staff is always on point. If you need to ship an item or get stamps, please shop local and take your business there. Haven't tried the tea part of it but she seems to quite an expert on it, something some might try and learn about the history and tradition of tea in Chinese culture. Always a pleasant experience when I pay a visit.
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Lynn Bee on Google
★ ★ ★ ★ ★ I love this post office!
I go here frequently for business and personal mailings -- Jane and her whole staff are always fast, friendly, polite, and happy to help!
When it is slow, it's great to shop for teas and chat with the staff. And when it's busy, they work hard and fast to get all the customers served efficiently.
I wish every post office was as great and welcoming as this one!
Keep up the great work!
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Daniel Lee on Google
★ ★ ★ ★ ★ I didn’t believe some of the reviews I read. Until I experienced it myself. I mailed 5 letters to different locations both domestic and international. The total wasn’t much so I didn’t pay much attention. Afterwards I just wanted to double check the rates and discovered she charged me 2 local stamps instead of one stamp for the US. Less than $1 extra I had to pay. The thing is she never said anything about this. Very dishonest and unprofessional.
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david on Google
★ ★ ★ ★ ★ visited janes store numerous times, and the people that work there are excellent and jane of course is a wonderful lady.
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Coley on Google
★ ★ ★ ★ ★ Not reliable. I run my own business, and there have been times when there were delays in the shipment of my packages after I drop them off, and they are processed at this post office. I know this because I track them afterwards. This upsets me because I pay for my own labels at home, and expect my customers to recieve their packages in a timely manner. There is no reason my package should still be sitting in Richmond 4-5 days after I have initially dropped it off to be mailed. This affects my customers and my business negetively. Moving forward, I will only mail things at this PO as a last resort, sadly.
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Michelle Schnittker on Google
★ ★ ★ ★ ★ Wanted to pick up a parcel on Saturday . As per sign on the door , they are suppose to be open from 9.30 on . I went there at 10.30 and 1300. Both times the business was closed . I reported them to Canada post . This is not the first time this happened . Since they are an outlet for CP, this should not be happening
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Swen Krbavac on Google
★ ★ ★ ★ ★ Please update your opening hours there are 3 different times on the Canada Post paper it says all week til 6pm
On Google til 5pm on Saturday even though you close at 4pm.
Very misleading
My wife went to pick up a package and could not do so because you closed 1 hour earlier than advertised.
Please change this so that people can schedule their day accordingly.
Thanks
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