Itoko Sushi
4.5/5
★
based on 8 reviews
Contact Itoko Sushi
| Address : | 10 Chaparral Drive SE #115, Calgary, AB T2X 3R7, Canada |
| Phone : | 📞 +888 |
| Website : | http://www.itokosushi.com/ |
| Categories : | |
| City : | X |
|
M
|
Mary Ilina on Google
★ ★ ★ ★ ★ Will choose Itoko over Kinjo. I usually order takeout or delivery, so can’t tell about dine in experience. But staff is always friendly and fast. Never waited for my order, always on time. Rolls and sushi are taste good! Always fresh!
|
|
J
|
Juliana Hajduk on Google
★ ★ ★ ★ ★ super nice staff, great food. customer service is amazing. had doordash screw up an order of mine (for the second day in a row, do not recommend) and after an hour of trying to figure out a refund/delivery, they did not help whatsoever. i called the restaurant and asked if the food was still there as we would go pick it up. lady on the phone was super nice. said we could pick it up and they’ll even make a fresh batch for us! we were happy enough with that. i got there and when i picked it up, they made an additional tray for us for our troubles. went home and enjoyed all of the food as it never once failed me! 12/10 recommend:)
|
|
T
|
Tania White on Google
★ ★ ★ ★ ★ This place is amazing! Good food and great value. We’ve been going here for years now, as my husband, who is very choosy about his sashimi, loves it, and there are lots of vegetarian options for me. Definitely recommend for eat in or take out.
|
|
T
|
Trisha Vee on Google
★ ★ ★ ★ ★ This is a hard review to write. Itoko has the best sushi in the south, there's no question about that. It's fresh, delicious, and consistent. I've been coming to Itoko since they first opened, years ago. I used to go weekly and always had a great experience. Unfortunately Itoko is a victim of its own success. It's been discovered and has become far too busy. I'm glad it's popular and doing well but the customer service is abysmal.
The staff can't handle the volume and there is zero management occurring. They are all overwhelmed and doing their best but it's a perfect storm. In the last two years, I've waited over an hour after my expected pick up time, had the restaurant give my order away to someone else, and not received my order twice. I've been forgiving because mistakes happen and the sushi really is that good. The other day I was burned for the last time. I drove all the way from Okotoks to pick up an order that never got made. After waiting 15 minutes to be acknowledged, the staff still couldn't explain what happened to my order, or if it was going to be made. The place was a zoo, packed with angry customers. After waiting 30 minutes, I drove home empty handed.
I highly recommend this place if you want some great sushi that you may or may not receive. Just be prepared to wait an hour after your pick up time, only to leave empty handed. Sorry, Itoko. Never again.
|
|
J
|
Jesselyn Ling on Google
★ ★ ★ ★ ★ Our go-to place for sushi takeout! Always fresh and delicious. The Las Vegas roll is definitely our favorite!
|
|
S
|
Sam Siu on Google
★ ★ ★ ★ ★ Firzt time trying this place out.
Ordered the 16 piece Chef Choice Sashimi Deluxe tonight. Really disappointed. Fish was not fresh. 3 Shrimp and 5 surf clam were included as part of the count. I understand its Chef Choice, but at the price of $26.39 you would have expected better. I have never had shrimp, especially surf clam as part of a sashimi Chef Choice anywhere. Rip off. Will not try again.
|
|
C
|
Cindy Bai on Google
★ ★ ★ ★ ★ Ordered their lunch special (with chicken teriyaki and mixed tempura) and dynamite rolls for take out. The portion was huge and the teriyaki chicken was fresh and flavourful.
|
|
N
|
Natalie G on Google
★ ★ ★ ★ ★ Everything was pretty good, found the takoyaki a bit hard inside. Yam roll was my favorite. I will be trying some more items soon!
|
Write some of your reviews for the company Itoko Sushi
Your reviews will be very helpful to other customers in finding and evaluating information
Nearby places in the field of Sushi restaurant, Japanese restaurant, Sushi takeaway,
Nearby places Itoko Sushi
