Industries Garanties
4.6/5
★
based on 8 reviews
Contact Industries Garanties
| Address : | 5420 Pare St, Mount Royal, Quebec H4P 1R3, Canada |
| Phone : | 📞 + |
| Website : | http://www.guaranteedindustries.com/ |
| Categories : | |
| City : | P |
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Richard Heneine on Google
★ ★ ★ ★ ★ After a long and painful summer with a broken AC and dealing with various HVAC companies that are either incompetent or never follow up, Guaranteed made it happen. It wasn't a simple task given that the current piping needed to be replaced and re-routed within a strangely designed condo building but the professionalism, timely responsiveness and technical knowledge of this team made it all worthwhile. The commercial side (Peter) was very acute, flexible and supportive while the technicians were super dedicated and a pleasure to work with. I have total confidence in this company and with this current environment where HVAC companies have too much demand to care about customer service, better to pay a little premium and get proper attention instead of sitting around without AC to save a few bucks. Not a surprise COSTCO which has such strict quality standards uses Guaranteed as an HVAC contractor
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Stephen Shaw on Google
★ ★ ★ ★ ★ Having had a poor ACDuct installation in a fairly complicated new AC setup on a heritage residential detached home that was very poorly done by another contractor. We tried pursuing remedial work thru them without any success we turned to Guaranteed Industries. They were very responsive in carrying out the corrective work. This work involved several visits to the house to analyse and engineer a install new ducting. The management and their team were professional and got the job done. I wouldn’t hesitate to call on them I was extremely impressed by their performance.
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Gilles B on Google
★ ★ ★ ★ ★ 10 years ago I had a new air conditioning unit installed by another company. They told me the best way to install the unit was to brace the unit to the outside of the wall which also happens to be our den on the inside. For 10 long years I endured the constant vibrations and hissing of the unit every time it would go on. I called Guaranteed and they suggested placing the unit on the ground. They quoted me a price which was very fair. The work was scheduled and executed within a few days and my first impression was with the installation. It just looked right. As far as the noise level it had disappeared. Only if you really listen for it can you notice it. What a difference. Their staff was on time, courteous and professional. What else could you ask for?
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dominique de labruère toth on Google
★ ★ ★ ★ ★ My experience with Industries Garanties has been very positive. Richard is responsive and knowledgable.
During the initial visit he laid out various options based on the layout of my condo and gave me the pros and cons for each option. My condo board is picky and gave me a few restrictions, so Richard found a solution to ensure that we comply to those restrictions. He was quick to send me documents that my board required for any work being done.
His installation team was punctual and they were all professional, polite and friendly. Their work was efficient, clean and well done.
The units cool my condo even better than I had anticipated and I am very satisfied with everything. I definitely recommend Industries Garanties.
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Evan Ellbogen on Google
★ ★ ★ ★ ★ It was great to work with Guaranteed Industries! Their team was very professional and the job was done quickly and efficiently. I had a new heating system installed, duct work and duct cleaning, all of which I am very pleased with.
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Venoth Navajeevanantha on Google
★ ★ ★ ★ ★ In 2018 I had my first experience with Peter, very bright guy who knew the business well. He was professional and not pushy and listed all my options and was very patient. Fast forward to 2022 l had an issue with my unit and despite it being 4 years later he responded promptly and within a weeks time I am expecting my unit to be replaced. Peter and Guaranteed are a customer first company, this is the only HVAC company I will do business with in Montreal.
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Shelly Cohen on Google
★ ★ ★ ★ ★ Spent $8,278 on a Panasonic ductless system in 2015
In 2019 reported low freon and possible leak after a renovation
2019 - maintenance contract initiated for $638 per year for 4 years.
2019 - service call in addition to maintenance contract $535
2020 - second payment of $638 : The service call was not adequate and not what I paid for. The indoor units were not checked, oiled & cleaned, as my contract states. The technician only cleaned the filters, something I do myself every year before starting the system. See the attached photo of the living room unit, which is covered with mold. The outdoor unit was cleaned with my hose. I don't know what was checked in terms of pressure or levels of refrigerant, they do not blow cold.
2020 - a deep clean was performed for additional $$$, plus more freon $$$ - never checked for leaks in the unit during cleaning.
2021 - maintenance contract cancelled for breach of agreement.
2022 - No gas in the system. Called for service and left message that was ignored. Ready to toss this and use a more reliable service.
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Garry Stein on Google
★ ★ ★ ★ ★ I recently had converted my heating system from oil to electric in line with the new government provisions to replace existing oil furnaces with any sort of heating system powered by fossil fuels.
Part of Quebec's push to reduce greenhouse gas emissions with the intent to preserve our planet for future generations to come.
I had used the services of Guaranteed Industries to do the conversion.
All that I can really pretty much say is that overall I am very much pleased with the work that was performed by Guaranteed Industries.
From the oil tank removal, to the furnace removal, to the installation of the new electrical heating system, a well-synchronized event.
Never had I met such an accommodating crew of installers.
Efficient, but very outward going and friendly in their interactions with me as the homeowner.
If there was a concern that I had, it was promptly addressed without question and to my entire satisfaction.
And most important, when finished, they left a clean job site, as if they were never here.
In short, I would highly recommend Guaranteed Industries for all one's
commercial/residential heating and air conditioning projects.
Customer service at its very finest!
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