S. Air Fortier
3.9/5
★
based on 8 reviews
Contact S. Air Fortier
| Address : | 3205 Star St, Saint-Hubert, Quebec J3Y 3W5, Canada |
| Phone : | 📞 +98 |
| Website : | http://www.airfortier.qc.ca/ |
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| City : | Y |
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Chia-Hsing Wu on Google
★ ★ ★ ★ ★ We just replaced our air-conditioner. We appreciate S. Air Fortier's courtesy and professional services from evaluation to installation!
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NAVARRO Emmanuel on Google
★ ★ ★ ★ ★ I was asking for an estimate for 3 bathroom ventilation and may an air exchanger. I globally wanted to know how much it would cost me before going further.
When the person came, he was realloy annoyed by all the things i wanted to do and even tried to discourage me in my projects. After many argumentations on why i wanted to do this and many sighs from him, he told me they could start in 2 months.
I never wanted to force them to commit to a deadline whatsoever b ut i was thinking "that s cool!"
2 days after i received an email telling me that finally they didnt want to do it because they were too busy.
Probably the most unprofessional behavior i have seen so far.
At the end i never got a price or any estimation from them, even after requiring it after their refusal. The guy came for absolutly nothing.
Such a waste of time!
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So Gendun on Google
★ ★ ★ ★ ★ AC/Heat pump unit was installed this week during a massive heat wave and the technicians were absolutely fantastic (Dany & his colleague, what a duo) Very professional, kind and efficient! Very happy with the unit.
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XYZ on Google
★ ★ ★ ★ ★ We were shopping around and looking at different quotes and offers for a new central furnace and heat pump to replace our 30 years old system.
We were interested in this establishment as we are Costco customers and Air Fortier deals with Costco for installation.
To begin,
The representative was hesitant at all costs to give us even the roughest of estimates over the phone even when providing the exact details of what we were looking for. (SEER, Electrical system, furnace wattage) and so on.
When the representative came over he took a couple pictures here and there of our current setup and as he went by he mentioned having to change everything including all the existing electrical wiring and how we had cheap “Chinese copper” as a conduit for freon intake...a 30 year old system that never had issues was made of cheap materials....ok.
When reviewing the numbers the representative was unable to provide details about all the calculations he was making to arrive to a price and when he finally did get to his price. It was twice as much as everything else we were looking at in the market.
I think the worst part of this experience was when I had noticed his frustration at multiple occasions towards the fact I was taking notes down about his offer. He kept pausing and mentioning that he’d send it all to me by email....which has not happened since our meeting.
Terrible experience, too bad they can’t take a young couple seriously and would prefer spilling out nonsense in thinking we don’t know what we’re doing.
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ali A on Google
★ ★ ★ ★ ★ Terrible service. After they sell you theyre junk, if theres problems or malfunction even within the first months, you will have to talk to a secretary who never had any one return calls. Brand new thermopompe and installation and then no one will help regardless of paying for a guarantee even in the first 3 months. No one will return your call. Unless theyre just trying to take advantage of elderly women in theyre 70s. Terrible in so many ways i wont waste my breath any longer....
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Elizabeth Paola Ramirez Perasso on Google
★ ★ ★ ★ ★ Worst service I have ever had. My newly installed thermopompe broke, an even while covered with warranty I need to pay around 1000$ for fixing it. What is worst, I’m waiting for the broken piece to be delivered and it’s been more than 3 weeks with no follow up. Left several messages to client service and No response. I’m very disappointed that Costco is recommending this company. Customer Service: Please call me back, we are in the middle of the summer and no news of the repair!!!
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Dimitri Dragutan on Google
★ ★ ★ ★ ★ The installation guys Fred & Patrick did a very job. They were very attentive to detail, careful, clean, organized, respectful, and very professional. Thank you for your high quality work!
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Pierre Pilotte on Google
★ ★ ★ ★ ★ Fred and Patrick did an excellent job. Upon arrival, they consulted me about pipe and wire routing, exact machine locations, and all installation details. Then they proceeded to do the work exactly as agreed to. The work was well executed, and they worked very cleanly. Professional and friendly service.
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