Hys Centre Medical Clinic - Edmonton
3.5/5
★
based on 8 reviews
Contact Hys Centre Medical Clinic
| Address : | 11010 101 St NW #202, Edmonton, AB T5H 2T1, Canada |
| Phone : | 📞 +7877 |
| Postal code : | 5 |
| Categories : | |
| City : | H |
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Kitanna Ebeltoft on Google
★ ★ ★ ★ ★ The place isn't bad but it's not very accessible considering it's centered around medical clinics and providing medical care. I have been unable to find disabled parking in their lot. Moreover, parking is a minimum of 6 dollars for an hour and can only be paid with visa or change, which ends up being an issue for many people when they visit for the first time.
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Amy B on Google
★ ★ ★ ★ ★ Really don't like that they call their patients from a private number. Due to the huge amount of scams out there lots of people do not answer private or blocked calls. Would be so much more professional not to call from a blocked ID. Thank goodness I listened to my voice mail or I may have missed important information about an appointment. Disappointing.
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Erik Andersen on Google
★ ★ ★ ★ ★ Relaying my mother's experience with the clinic, which was very unpleasant for her - she looked up the clinic hours and decided to when they opened for the day (she was getting a follow-up on a bone fracture). However, the doctors apparently aren't in on Friday mornings, which wasn't mentioned on Google or the clinic website, so she was forced to come back around 12:00pm. At which point she was told the doctor would be 20 minutes late, which turned out to be another hour before she saw anyone!
When she finally managed to see the doctor, she described him as being uncaring to the point where she asked him how much time he recommended giving her to recover. At which point he told her the receptionist would give her a note, and the receptionist asked her how much time the doctor recommended off so that it could be entered into the invoice.
I can't speak personally for the behaviour of the staff as I wasn't there, but this lack of communication and empathy with patients is definitely not a good look for any medical clinic. I would definitely recommend looking elsewhere if you're considering going here.
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nav savarnik on Google
★ ★ ★ ★ ★ Ok hear me out. We came in here in the middle of the busy hours (1-3 pm) and you can tell it's busy with all the patients in the lobby waiting for the doctor. There were many circumcisions and walk ins that day and the receptionists were HONESTLY running trying to help all the patients. (Kudos to them.) Expectedly the appointments were off around 30 minutes. But apart from that the receptionists handled everthing smoothly.
It's a misfortune to have to wait 30 mins for your appointment but its understood because of how many patients there are in the clinic. But apart from the patients the doctor and receptionists had to deal with, they still kept a smile on their faces and gave me and my family great service.
Kudos to the employees and their doctor. Keep up the great service.
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nadeesha ekanayake on Google
★ ★ ★ ★ ★ I visited this clinic today for the first time as I had a painful muscle pain and headache. I called them before coming and the receptionist said you can see the doctor soon if arrive within 15min without making a appointment as today is not a busy day. I arrived there within 10min at 2.05pm and they told me to wait till 2.45pm. Then I checked my appointment again at 2.45 and receptionist asked me to wait a bit. Then at 3.15pm checked again and the I was told there are another 4 patients ahead of me. This is totally ridiculous and seems they try to onboard patients as much as possible by making false promises on time to see the doctor. There was a another guy before me yelling at the receptionist as he had the same problem. Profit has to be made in a genuine way without unethical manner. This clinic will learn a lesson when someone die inside the clinic for waiting too long to see a doctor. Don’t trust the receptionist at the counters about walk-ins. If you really want to go to this clinic make a formal appointment prior to go. As walk-ins are treated as a garbage here.
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mine on Google
★ ★ ★ ★ ★ There are so many bad reviews about this clinic and the employees which is why i got nervous coming to this place at first. I came around 2:30 pm last week during the busy hours. I wanted to take a look for myself to see how the receptionists handled all the stress.
With all that stress and many people they still handled to take everyones blood pressure and temperature and to give me a clean room. I expected less but I guess they proved me wrong ?♀️ But what I saw was they prioritized appointments before walk ins. (Duh) So if you don’t want to wait 30 mins- an hour I suggest booking an appointment.
Even though the doctor was multitasking with a procedure he still got a bright smile on his face once he enters your room to check up on you.
Overall, a great experience for me.
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Rosita Evans on Google
★ ★ ★ ★ ★ I had hurt my thumb wanted to find a walk in that was easy to get to.I stopped off at 4:00 on Wednesday the8th of this month. There was only one person ahead of me and only had to wait 5 minutes. The receptionist took my blood pressure and weight.Then only about 10 minutes later saw the Doctor. The Doctor was very friendly and professional, he took his time asking questions about my health and mentioned my blood pressure was a little high,so he ordered different kinds of blood work ,x-ray and ultrasound for my thumb. Dr.Garcia wanted to follow up a week later.Then when leaving the receptionist said to take care and have a good day.Very good experience.
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Adetoyese Oyedun on Google
★ ★ ★ ★ ★ Many medical doctors and clinics are located at this centre including the MIC imaging services and dynalife.....
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