Hudson's Bay Optical - Bloor

3.7/5 β˜… based on 8 reviews

Contact Hudson's Bay Optical - Bloor

Address :

44 Bloor St E, Toronto, ON M4W 3H7, Canada

Phone : πŸ“ž +97
Website : http://hudsonsbayoptical.com/
Categories :
City : W

44 Bloor St E, Toronto, ON M4W 3H7, Canada
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Temper Hollow on Google

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Terrible service. A reluctant salesperson (who I had to ask for help) was so rude. unhelpful and rushed that I wondered why she was working in an optical store. Had every intention of upgrading my glasses. but was so turned off that I ran and will never go back. This person should be replaced with someone with at least some basic customer service skills and good knowledge of lenses.
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Hannah Verrips on Google

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Great experience here. The staff is very knowledgeable, helpful, honest and they ensure that you get the best deal possible on your prescription frames. They helped me pick out the best looking glasses that suited my face shape and budget. I was able to get both regular prescription glasses and sunglasses for a great price. Not pushy in terms of sales at all, but extremely helpful and the selection is surprisingly good. It’s nice because a lot of the options are unique at Hudson’s Bay Optical, as its not a huge chain....so you know you’re not just getting the run of the mill glasses you might find online or at bigger chains! I highly recommend checking out this location specifically :-)
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Manu Krishna on Google

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Worst experience ever. Selected frame & ordered glasses that were supposed to be delivered within a week. They had 1 plus 1 free offer going on, this is a scam!! The free eyewear they gave was worth less than $20 in the store front of them. And the moment they get to know your insurance is paying they spike the cost. My bill was $335 including glasses, later I realized the same frame online with way better glasses costs less than $200. 3 weeks of multiple follow-ups, when I asked for refund – they said only $99 would be refunded (out of $335) & when they finally delivered it after a month, guess what, they fixed glasses to the same dirty demo frame that was there is the store for wonder how many years (I recognized the marks & dirt print all over it & just to confirm I asked them to show me the demo frame & it was not there!). In the land where weed is legal, they kept saying glasses were stuck at customs!! Long story short - Do not trust anybody in this store. Sick
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Marianna K on Google

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Very friendly customer service, helped me with repairing my glasses. Would recommend
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Carolyn Ko on Google

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Very happy with the service and prices at this Hudson's Bay Optical. I took advantage of their everyday special and got a pair of single vision lenses with frame for $99. Cheryl was helpful throughout the shopping/insurance claiming process and gave me tips on finding glasses that fit my face. Will be a returning customer :-)
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Khushtaba on Google

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We booked an appointment to shop for prescription glasses before going in and the gentleman on the phone was really nice and accommodating. Yet from the moment we entered the shop the only female employee didn't welcome us nor asked us about out appointment instead rudely asked us what we wanted. When we finished browsing and wanted to discuss lenses and pricing the lady made us wait 20 minutes from our booked time so she could attend to another customer with whom she was just chatting about their lives. When she finally came over to help us she was rude again and not welcoming at all. We decided to leave because we did not want to give our business to someone who has such bad customer service. If you cant attend to pre-booked customers on the time of the appointment then please dont book these appointments.
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Chris .S on Google

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I just got my new pair of glasses today, Cheryl was very helpful, I took my time searching around through different styles of glasses. Cheryl was very patience about me, professional advice given too. Normally when I switched prescriptions I felt really dizzy and it will take a long while for me to adjust. When I got my glasses here I adapt to it instantly. Thanks Cheryl for the time to take measurements and made my experience here so pleasant! Thank you again and will definitely recommend it to my friends too!
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lily may on Google

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The staff are very friendly! I was happy with the eyeglasses and the contact lenses! They were perfect fit and my eyes feels very clear. Thanks a lot for the great service!

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