Home Comfort

Name: Home Comfort
Address: 50 Don Park Rd Unit 9, Markham, ON L3R 1J3, Canada, R, Canada

1.8/5 ★ based on 8 reviews

Contact Home Comfort

Address :	50 Don Park Rd Unit 9, Markham, ON L3R 1J3, Canada
Phone :	📞 +98
Website :	http://homecomfortservice.ca/
Categories :	HVAC contractor , Energy supplier ,
City :	R

50 Don Park Rd Unit 9, Markham, ON L3R 1J3, Canada

Best Energy supplier in Canada

J	Jeremy Moniz on Google ★ ★ ★ ★ ★ If you rent from this company, get rid of them. They have no ethics, and not even a website. We took over a house with on of their rental water heaters. They wouldn't give us the rental contract unless our lawyer forced them to. They automatically sign homeowners up to 10 year contracts and have 3.5% automatic increase on water heating costs. In the end we bought them out, but it was all a headache and they were super defensive. Also, part of the tactic is that when you call, no one speaks English well so they trick you into signing a contract. In summary, do not let them through your door! Or if you have them, get rid of them.
D	Daniel Zingone on Google ★ ★ ★ ★ ★ Our hot water tank stopped working in the morning. Made the call shortly afterwards. Had repair man in at 4:00 in the afternoon. Tank is fixed. And all in one day thanks to the wonderful receptionist for her quick response. And thanks to the technician who fixed our problem quickly and got our tank going again. Both were very polite.
a	ankur gupta on Google ★ ★ ★ ★ ★ Customer care is not at all co-operative... They hang up your call without listening to you just say , send us an email
M	MALACHY GRIFFIN on Google ★ ★ ★ ★ ★ After reading other reviews here by concerns were confirmed when I reached out to Enpure for service. I inherited the hot water tank rental from enpure when I purchased the house. Within the last 2 weeks we run out of water during a shower. I had one tech come and fix the igniter and I explained to him that we are running out of hot water during a shower. He told me to call Enpure directly. I didn't think this was in anyway good service. So I called them back to setup another appointment and mentioned several times that the technician needed to call me before going to the house. So I get a call from the tech saying he is at the house and no one is answering. I proceed to tell him he was suppose to call before going to the house. He said they can't always do that. I asked him what his cell phone was for. He hung up on me! Made several calls to Enpure to speak with a manager and each time a manager was not available. Asked that a manager call me back the same day and on 3 separate occasions I did not get a call back. The service from this company is ABSOLUTELY HORRENDOUS. I could keep going on of the many issues I am having but I'm already exhausted from trying to resolve my issue with this company
a	ao longmeo on Google ★ ★ ★ ★ ★ I just purchased my home first time buyer in 31 Jul, 2018, and as it appeared got into the water heater rental contract with Enpure. I was too I am charged $35.2 per month the rental fee, which is way above any reasonable rental fees on the market currently for the home water heater. I called Enpure today, thinking to cancel the rent as I intend to purchase and install new water heater. I was told that there is no way for me to cancel the water heater contract other than to buy out the 10+-years-old water heater for residual price of ~$1000+HST. The market price for brand new water tank is only 600+ cad! This is an outrage and totally anti-competitive policy. The cancellation fee of $1000+HST is absolutely ridiculous and prohibitive from cancelling the contract and/or switching to another rental company or to purchase your own heater. Where the price for a 10+-year-old water heater of $1000 comes from? When I can purchase a brand new water heater from Lowes for ~$600. Enpure didn't enclose this to me earlier, they didnt send me any a copy of the Agreement. I understand the Competition Bureau ruled against this kind of policy. How come after all this, such policy still around in 2019?
T	Tr on Google ★ ★ ★ ★ ★ We took over the previous home owner's utility contracts and Enpure was one of them for the water heater rental. Never had a problem with it until recently where the warm water was becoming murky. Called Enpure and they had a tech out within 2 hours to fix the water heater problem. No extra fees as it's part of the rental agreement. Was very impressed by the promptness and urgency. Hope they keep this level of service up. **same positive experience April 8, 2018 when old water heater tank was leaking. Old tank was replaced with new one within 24 hours with no upsell from technician
M	Mike Spray on Google ★ ★ ★ ★ ★ I got a contract with them and there's a bunch of issues. Their tech was rude and left a lot of water on my floor after it spilled out of his hose onto my floor. If you aren't happy with their service, the contract is designed to lock you in with ridiculous fees and buyout values. Avoid them, when other companies seem to use more reasonable cancellation options.
E	Evan Hunter on Google ★ ★ ★ ★ ★ Absolutely the worst company ever. Do not use this place.. full scammers and horrible service. Shady installers who can't even install a water heater correctly... I removed the new leaky tank and purchased my own replacement tank which is completely legal and now they have put a Leen on my home... Avoid at all cost.