Hilton Garden Inn Calgary Downtown

4.1/5 β˜… based on 8 reviews

Contact Hilton Garden Inn Calgary Downtown

Address :

711 4 St SE Suite A, Calgary, AB T2G 1N3, Canada

Phone : πŸ“ž +87
Website : https://www.hilton.com/en/hotels/yycdtgi-hilton-garden-inn-calgary-downtown/%3FSEO_id%3DGMB-AMER-GI-YYCDTGI%26y_source%3D1_MzQ4NzAzNy03MTUtbG9jYXRpb24ud2Vic2l0ZQ%253D%253D
Categories :
City : G
Description : Warm rooms in a polished lodging offering casual dining & a lounge, plus a bar & a fitness room.

711 4 St SE Suite A, Calgary, AB T2G 1N3, Canada
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Mike Turvey on Google

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Nice and clean. Slightly confusing as the hotel is actually 2 hotels in one. I don't know I'm still a bit confused. Great location if going to saddledome. Parking is silly. One thing they don't tell you is $25 a night garage parking under the hotel or there's a paid lot across the street and those are your options. Have a little snack store in the lobby but it has next to nothing in it and only take cash.
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Debbie Hahn on Google

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OK. I have been waiting to do this...we just checked out. I am disappointed. 2 nights we were kept up with loud talking in the room next to us, people running up and down the halls and drinking, cackling and slamming doors. You can hear everything your neighbours do. It's not quiet. The bathroom doors are sliding barn style doors so you can peak in from the outside...there's no lock either and the tap on the tub...works...sometimes ?...the staff were nice, location is good but the lobby is so cold because the heat comes from the vents on the ceiling...they are at least 20 feet high. Pack warm and break noise canceling headphones
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Nancy β€œBrunos Mom” Neff on Google

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Westjet put us up there for two nights when we missed our flight due to airport issues. We arrived at 330 am and were greets so nicely. The clerk was fantastic, room was excellent with a great view. Great location too!
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Neil Hutchinson on Google

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Very nice. Rooms clean and tidy big beds very comfortable. Good location downtown near the tram stop which is free up the central street. Staff pleasant and helpful. Lovely hot breakfast freshly cooked for us. Kids loved the pancakes.
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Tanaya Rushton on Google

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This hotel is average but expected more. Service communication is lacking as we called asking for room service and were told our menu was in our room. We searched our room and called back saying we couldn’t locate the menu, only for them to notify us they don’t have room service? Confusing but okay. My last stay was above and beyond, service was amazing but this time was lacking. Underground is absurd $25 a night? The last time I stayed in this hotel it was $15 a night.. I suggest taking business elsewhere as there is better customer service and cheaper underground parking from competitors around.
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Jason Tom on Google

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Stayed here with the wife and kids quite a few times, its a great Hotel with nice clean rooms. The staff are always super friendly and helpful. Lounge area is nice, the food is tasty, and the bartenders is friendly and makes great drinks. The swimming pool was pretty nice and relaxing, as for the hot tub it doesn't work the best as it's warm and only one of the jets work in it.
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Shiela on Google

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Worst check in I have ever had!!! With their room rates, I had expected a little bit more especially when it comes to service but no I do not recommend this hotel. I booked through Expedia but upon checking in I stated that there was changes in the number of occupants as there was already 3 adults and two kids, I was told right away that we would need to get another room. (It seems to be a hard sell) from previous experiences, I know that you can just pay for an extra bed or charge for the extra person or have the room upgraded but the guy (which I find very unwelcoming) said that it was with regards to their fire safety code that they are following, that per room can only be allowed max. Of four regardless if they are kids or adults. (Which I think should also be mentioned when you book online) They didn't do anything to help us with our situation, we were there for more than an hour with our kids waiting in the car at the same time. They never offered their other hotel if I hadn't ask which after an hour of waiting I don't feel like comfortable staying in anymore. Unfortunately, we have to use the 1 night that we paid for so as not to waste our money but never will I book with this chain of hotels ever again. Definitely, not a good experience. I usually don't share negative experiences but with a hotel like this like first impressions lasts esp. When it comes to customer service and with hotels, more than their facilities, it is their service that they are selling.
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Akshit Raheja on Google

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Poor experience with this hotel. There was no water in the room. I have travelled a lot across the world but never ever seen that there will be no water provided in the room. When asked for the water while middle of the sleep. I was asked to come down and buy water for myself. Room Number 1123, May 3, 2022. Pathetic experience. I wouldn’t recommend this to anyone.

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