Hi-Way 9 Express Ltd - Edmonton

Name: Hi-Way 9 Express Ltd - Edmonton
Address: 6031 NW 66a Ave, Edmonton, AB T6B 3N6, Canada, B, 6, Canada

3.5/5 ★ based on 8 reviews

Contact Hi-Way 9 Express Ltd

Address :	6031 NW 66a Ave, Edmonton, AB T6B 3N6, Canada
Phone :	📞 +78
Postal code :	6
Website :	http://www.hi-way9.com/
Categories :	Freight forwarding service ,
City :	B

6031 NW 66a Ave, Edmonton, AB T6B 3N6, Canada

Best Freight forwarding service in Canada

T	TheTruthSyrum on Google ★ ★ ★ ★ ★ I give them Three stars for their timely manner, and their drivers are good people, product ends up where it's supposed to go with no damage, so far. However, they lose two stars for their customer service reps on the phone. EVERY TIME I call there, they're sucking or chewing on something in my ear, loudly. Disgusting. Also, I get that some people you have to talk to like an infant, however, let's not go into it automatically with a presumption it's everybody. <--That's with some understanding of being on the phones myself sometimes. Plus try not to let me think you hate your job with your tone of voice. It's the illusion you like your job that keeps customers coming back.
K	K Cee on Google ★ ★ ★ ★ ★ I love a good customer service, but unfortunately, the Calgary Dispatchers know nothing of it. They're quite rude. Tone is a lot to a customer, and they need to work on theirs. They do not give off the vibe of willing to help out either. They will not be a carrier I will be dealing with any longer
o	oil field alberta on Google ★ ★ ★ ★ ★ Had john deer equipment delivery, was in and out of the dock in 15 min
T	Thomas Cholowski on Google ★ ★ ★ ★ ★ Smashed my expensive and proper packaged vehicle door windows - both of them. How? I have no idea. Refused to pay more than 2 dollars per pound for them and would not let me have a declared value on glass. Still haven't gotten my measly 80 dollars for the claim which is 1/6 of the property value. Will not be using these guys again.
C	Caroline Leach (#Kickinitsouthside #YYC) on Google ★ ★ ★ ★ ★ My husband applied for their driver position and didn't feel it was honest or fair. He went in for an interview but needed to get a new driver's abstract, and proper references to get the position. We didn't really have the money to spare like this as it was the money for our vehicle payment. He was told if he gave the new abstract and the references were good enough he would be hired. Today we had to go to the pawnshop to make up for the money we didn't have. He also risked his current job for the interview as the boss from his current job told him if he couldn't come back right away he would be fired. He went bent over backwards for this job and more. He was crushed that the Manager, Rob mentioned that he never gave his current abstract and hired 2 drivers already. He would of been a loyal driver as he always helps others and put them first before himself. That's why he was devoted to the companies he used to work for many years. I noticed in the comments that there were people complaining about the drivers, now I see why they keep hiring horrible drivers with no people skills. What they need is better management.
N	Nav Sidhu on Google ★ ★ ★ ★ ★ As a Truck driver, Avoid to work here if you can. Search another company for job
J	Justin Pinchak on Google ★ ★ ★ ★ ★ Terrible customer service all I asked was a simple question on whether my parcel had shipped and was treated like complete garbage and made out to be a fool for asking.
J	Jaye R on Google ★ ★ ★ ★ ★ Went out of the way to make sure my parcel was running late. Above and Beyond, pleasure to do business with