Harwood Plumbing and Heating Ltd.
4/5
★
based on 8 reviews
Contact Harwood Plumbing and Heating Ltd.
| Address : | 532 McGaughey Ave, North Bay, ON P1B 1W6, Canada |
| Phone : | 📞 +77 |
| Website : | https://www.harwoodplumbing.com/ |
| Categories : | |
| City : | B |
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Parth Dholakia on Google
★ ★ ★ ★ ★ Effective and Professional service! 5 star, full service establishment!
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Alice Addams on Google
★ ★ ★ ★ ★ INCREDIBLE!! I have worked with Harwood for my business and my house and can honestly say the experience couldn't have been better. Very friendly, attentive and talented! They even cleaned up any mess that came with the work that was done! Very happy customer. Would recommend to anyone I know.
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Steph Croteau on Google
★ ★ ★ ★ ★ I can't say enough how great these guys were to deal with from beginning to end. From the first phone call to have someone come in for a quote to the when the service was done, everything was absolutely A1. Super friendly and professional. They call you back when they say they're gonna call you back. Incredibly communicative every step of the way.
And the work! Oh the work they did! *kisses fingers like an Italian chef* Perfect. Exactly what we wanted. And when they were done, they left everything as clean as how they found it.
Just a swell bunch of guys and girls!
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Katharine Jackson on Google
★ ★ ★ ★ ★ We called to have our AC unit replaced. We were advised that someone would come by on Thursday to come and take a look and we would receive a call that day with a time.
By 4:00pm we had not received a call, I had to
call into the office to be told that they were short staffed and noone was coming. Mentioned to the person on the phone that they should have called us since we waited around all day. Decided to go with another company.
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Tim F on Google
★ ★ ★ ★ ★ Our boiler sounded possessed and after troubleshooting, we discovered golf-ball size holes in the vent. Our usual HVAC technician couldn't repair it because they were booked. I called Adam and he came the next day and personally repaired the pipe and cleaned out the metal that moved down toward the boiler. 5 star service and loved that he made time for me at one of the busiest times of the year.
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David Hunter on Google
★ ★ ★ ★ ★ We had a beautiful gas fireplace installed. Great price, value and service. Rick was amazing and always professional. Luc and Zac were incredible for the installation. Dan looked after us for our trim. I can not say how pleased we are with everything from start to finish. Incredible care was taken on every detail. Thank you so much Christine and David Hunter
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Alicia Mangar on Google
★ ★ ★ ★ ★ Still haven't contacted me about my Fan. . It's been over 2 weeks. Hello any word on my Fan yet? For my fireplace?? Thank you Audrey Yantha!!
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Diane Mccaskill on Google
★ ★ ★ ★ ★ Update to my previous review:
Service technician came out yesterday (I guess I made it to the list this time), and once again, I was very impressed with the professionalism of this representative of the company. He was on time, was very detailed in his inspection and answered all my questions. Because of this, I have upped my rating.
Original post:
We had great service when purchasing and installing our fireplace in 2019. Very pleased with all the info and the fireplace is beautiful and gets a lot of compliments.
I called them in the fall of 2020 to schedule our yearly service check. I was “on the list”. After 3 more calls between then and the spring of 2021 (I was always on the list) still no service. I called again today and guess what? I’m on the list for when they start doing service checkups. Wouldn’t that be something you can do at any time of the year? It seems they are
The fireplace is making a noise when we started it up and I’m already anxious about using propane so now I don’t feel I can use the unit until it is checked. I have tried to be patient, recognizing that COVID has caused delays but what about safety?
Very unhappy about the post-sale (lack of) service and concern for the customer.
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