Hakim Optical Vancouver - King Edward Village
4.1/5
★
based on 8 reviews
Contact Hakim Optical Vancouver - King Edward Village
| Address : | 1408 Kingsway, Vancouver, BC V5N 2R5, Canada |
| Phone : | 📞 + |
| Website : | https://hakimoptical.ca/ |
| Categories : | |
| City : | N |
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Joselyn Hernandez on Google
★ ★ ★ ★ ★ I went here for an eye exam and to get started with contacts. Amazing customer service! The lady that helped me with contacts answered all my questions and concerns. They also cut my new lenses into my old frames in less than an hour!
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Rhonda Williams on Google
★ ★ ★ ★ ★ George and his team at Hakim Optical were beyond helpful. They went above and beyond my expectations. Fantastic customer service!! I highly recommend going to Hakim for all your eye/optical needs.
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Rosa Marina Steele on Google
★ ★ ★ ★ ★ I guess it's about time I post a review for this nice people!!
I had my glasses for almost a year and the frame started to peal off I complained and they said they were very sorry and replaced the frame and repaired them at no charge.Then after several months it's happen again. By then the guaranty was expired but they replaced the frames for free again and a small charge for repairing them! I'm please with their great service and I will be back and will recommend them to my friends. Great services!
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Mike Bigstick on Google
★ ★ ★ ★ ★ $300 for lenses and $300 for their garbage in store brand of frames. I don't understand how they stay in business.
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Michael Luk on Google
★ ★ ★ ★ ★ Go see Lucy!!! She is the best!!! I just bought 2 pairs of glasses from her. I was in and out of the store in no time. I usually take hours to decide on frames, but Lucy helped me pick out 2 pairs of glasses and did all the paperwork for my insurance quickly. I highly recommend seeing Lucy the next time you visit Hakim Optical.
This is one happy customer!!! Thanks again for all your help Lucy!!!
Michael
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Sara Goldvine on Google
★ ★ ★ ★ ★ Had a very disappointing experience here. The service during the exam itself was low quality—I felt like the entire exam was rushed/superficial, and didn’t receive what I am used to in terms of explanation around changes etc. My concerns increased after I got home and realized I had only been given a spectacles prescription, despite showing up with my contact lenses and making it clear to everyone from the person who booked me to the optometrist that what I needed was a contact lens prescription. I called the store back and the person who answered my call was very understanding, but ultimately the people she escalated this to have done nothing. I’m now out of pocket for a useless prescription, and will have to find time and money to go get a different prescription.
Update: after going to another provider, I learned that the prescription I had been given by Hakim was actually WRONG. They inputted the information incorrectly for the prescription, swapping my right and left lenses — ie not only was this poor service, but a medical error. Thankfully the other provider was very professional and understanding.
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Alisha K on Google
★ ★ ★ ★ ★ I went in for an eye exam today and the lady who helped me get ready for my eye exam was super friendly and had a great attitude. The eye doctor himself, I didn't have the best experience with him. He came off as rude and asked me to find out the fax number for the eye specialist he was referring me to like that's not my job to do that. The experience would have been a lot better if he was more kind.
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Masee Anderson on Google
★ ★ ★ ★ ★ I had a great experience with this location very friendly service and accurate examination of my eyes and my lenses that pricing is unbelievably lower compared to other places that I had used before I paid for 3 per great quality glasses and the lenses for the price of one from other stores I highly recommend anyone who need to get the eye exam or eye glasses try this location before any other place I promise you will not regret it and you will love it.
Thanks so much for your great service and quality
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