Grainger Industrial Supply
3.1/5
★
based on 8 reviews
Contact Grainger Industrial Supply
| Address : | 1129 Wentworth St W #1, Oshawa, ON L1J 8P7, Canada |
| Phone : | 📞 +888 |
| Website : | https://www.grainger.ca/en/store/AT0 |
| Categories : | |
| City : | J |
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Brent Giroux on Google
★ ★ ★ ★ ★ Very clean. Staff were very knowledgeable and helpful. Cocid safety protocols were in place
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Sonya Kovacic on Google
★ ★ ★ ★ ★ The Smog Hog which I bought which include all the accessories in their picture which they had on their website. It didn't come with the hood and they didn't know it wasn't included when I ordered it. It cost $400 for this part. I called the main phone number and they told that they would make a suggestion but they were not going to give me the part for free. They didn't even know that part wasn't included when I corresponded with them several times until I called the manufacturer who told me that that Ackland Granger should have told me that it wasn't included. Ackland Granger told me that they just put pictures on the site which the manufacturer provides to them without knowing that all the parts are included. So, be careful about ordering from Ackland-Grainger.
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Henry Greer on Google
★ ★ ★ ★ ★ Outstanding selection and quality! They have always had exactly what I have needed! Some items can be a little more but better products and stock is always there! Delivery is second to none love this store!
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Kentucky Johnson on Google
★ ★ ★ ★ ★ The staff was helpful and friendly. I went to pick up an online order, although an item was missing and I wasn't notified about it. Fortunately I realized the omission in time and was told that the item wasn't available, so I opted for a substitute.
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Denise Macdonald on Google
★ ★ ★ ★ ★ Found air vent filters that is not commonly available :) Really good service.
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Karl spackler on Google
★ ★ ★ ★ ★ Wow how out of touch is this company and or its website. I went to the Oshawa location and the employee there said he could get the timing belt that I needed. Timing was critical so I passed. The employee looked up the number he needed and said call me if you change your mind. I did change my mind so I tried to call him to order and I was connected to the ????? main 1-800 number and was treated like a vagrant because I did not have an account and would not look up my part. I asked to talk to the Oshawa store and was denied. She would not look up the account in an attempt to help me. I agreed to do the survey and the two questions were regarding how the person I talked to answered my questions. NOT HOW THE FUNCTIONAL SERVICE ABD HOW BAD THE PROCESS IS!!! This not only verified they are out touch with reality but they have no idea how to approach getting in touch with reality. think getting an opinion of the their phone operator is going to help their bus1ness! WAKE PEOPLE, ITS 2020 and you are about to be left in the dust by the likes of AMAZON or anyone else that can properly run a website (or a parts service company for that matter. ) Confused how this company is still in business but maybe this is just company that launders money from another company that doesn't have its head in the sand!
It a miracle how bad this company is and there must be an award for how out to lunch you are!!!
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Michael Bartley on Google
★ ★ ★ ★ ★ We made an order April 5th and we were told the stuff had arrived on April 19. We made the drive from Peterborough to pick up the order and all they had for us was a small fraction of our order. It's now May 5th. According to the 1-800 number our mater has been there since the 19th and yet they still haven't contacted us to tell one way or the other. So not impressed with their service.
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Jason C on Google
★ ★ ★ ★ ★ Yoooo, I ordered a new one from work, but look at this scam, they gave me a used one, I was so excited to get my brand new first time multi tool, I felt like a kid on Christmas, but they ruined it, unbelievable, today is Jan 19, the rest of the month is ruined because of this. Someone ought to look into this
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