Grainger Industrial Supply
3/5
★
based on 8 reviews
Contact Grainger Industrial Supply
| Address : | 2475 Douglas Rd, Burnaby, BC V5C 5A9, Canada |
| Phone : | 📞 +888 |
| Website : | https://www.grainger.ca/en/store/AV5 |
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| City : | C |
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Brad Wilder on Google
★ ★ ★ ★ ★ Pro: They have what you likely need or are able to source it for you
Con: They are ALWAYS more expensive. I've yet to find something that wasn't marked up 50-300%.
Honestly your best bet is to look up what you need with these guys then see who else in the city sells it for 1/4 the price
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Chivalryx on Google
★ ★ ★ ★ ★ Had an order for some hardware cloth, which wasn't in stock. Prices are far cheaper than the big box stores for the same products. They were clear from the order date when the item would be ready for pick up. The hardware cloth arrived 2 days earlier than the estimated date.
I opted for curbside pick up, which was really just going to the door, telling the employee the order number and them bringing it to a table at the door. Everything went smoothly and as expected. No complaints, glad to have this resource available!
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Noah O on Google
★ ★ ★ ★ ★ Great staff, solid industrial supply.
I will say though seeing interactions in store makes me say "NOT A RETAIL STORE" this is a place for industrial and commercial supplies. Store is 5/5, web site is 3/5, call in is a gamble.
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Kyle Stewart on Google
★ ★ ★ ★ ★ We ordered some brown paper bags from them and just about every one has a rip in it somewhere. Would definitely not order again. Terrible quality and have not responded to emails asking for a solution to the terrible quality we were sent. Do NOT recommend.
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Hey Daddy on Google
★ ★ ★ ★ ★ Incompetent workers. Absolutely no respect for customer's time. Tried to clarify pricing with customer service on the phone and gave wrong information. Website description is atrocious and does not give clarity. Never coming back again and will never recommend this place... Ever.
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Useful Eater on Google
★ ★ ★ ★ ★ They've made a lot of changes recently. Excellent service and attitude. They sell to the general public in addition to businesses. Drop in for the clearance section alone - it's Awesome.
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Bruce Archibald on Google
★ ★ ★ ★ ★ Don't ever order from these people. They sent us an empty box and forgot to put the product in it. This company has some serious issues with shipping and receiving. I would go elsewhere. We also spent an hour on the phone to try to solve the problem only to be let down again. Shop elsewhere. Epic failure. Should be zero stars.
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Kyle McKay on Google
★ ★ ★ ★ ★ In short - unreliable.
I ordered two time-sensitive items on March 3, with an estimated pick-up date of March 15. Turns out that I won't receive my order until mid-April (and I had to call customer service to get this info). Very easily could have bought these items elsewhere, and I would have, had they been upfront/remotely accurate re the arrival of my order.
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