GNC Live Well - Calgary

I called and said I would be coming late. He stayed open and helped me find Everything I needed. Highly reccomend. Very friendly and helpful

best place to buy but the staff were noticeably watching and listening on my conversations and i even heard the staff say to each other, "watch them" so if the kindness and helpfulness of the staff matters to you, youre better off going somewhere else.

Had great customer service by Raj today! Unfortunately I had a defective product and all the employees were a great help. They quickly replaced my product and were very friendly about it! Thanks again!

GNC or “General Nutrition Store” as the store name implies is a health food store; it’s a great brick and mortar store for getting your supplements in person. They have a great selection in all categories of nutrition and supplementation including some actual food/drink items, beauty care, exercise accessories and even pet supplements lol. The selection is solid and the prices are fair... kind of... read on! To get the best prices you must have a membership. To elaborate they have membership card that saves you up to 50% on some items, although you won’t get this high of a discount on most items you will always save a few bucks here and there making it a must for most shoppers. Non-membership prices would make this store overpriced compared to the competition and this is what I don’t like. It’s a bit of a gimmick because unless you’re buying one small item and never coming back then you should absolutely purchase the membership. It’s like when Safeway used to have their “Club Card” that was free but saved you all this money, whereas in reality it was just bringing your costs down to competitor levels and creating the illusion of savings. The GNC Membership is basically the same thing, but it’s not free! It costs $15/year or $20 for a 2-year membership. Their regular prices are marked up compared to competitors and the membership you pay for brings it down to fair level, but it’s deceptive in creating the illusion of big savings. I will admit that some of their sales are great and definitely priced better than some of the competitors, but in general non-sale items are the same as the competitor after you add in the membership discount. Some good alternatives are Popeye’s and Reflex Supplements. Popeye’s is generally cheaper and have better sales; Reflex Supplements has a price match policy and will match “membership prices”. Furthermore Popeye’s does VIP and Anniversary sales events that include a bunch of free samples and swag, they also throw in free stuff with most purchases and give a “Popeye’s Buck” for every $25 spent. Reflex has a free membership program that saves you 10% and for every $100 you spent you get a $20 VIP Coupon for next time, basically you get 20% back! I consider both these supplement stores better for this reason, plus there’s no deception and no gimmicks. Yet I still come back to GNC... Why?!? Hate to say it, but their locations are often convenient. This one is located in Chinook and sometimes paying a little extra cancels out having to drive somewhere else. Time is money right? Also as I mentioned in the first paragraph, great stock! Lots of items at GNC stores, some that the competitors don’t carry! I still think online is the best combo of value + convenience, but when you need something ASAP or if you lack the knowledge to make a purchase on your own then brick and mortar is still the way to go. In speaking to the service I’ve traditionally gotten at GNC, the staff is nice enough and make a good effort to try and help, but a lot of them are just not that educated when it comes to supplements. I also find some will try to push certain products that aren’t necessarily better, a lot of times they’re GNC products as well. So either there’s a better profit margin with certain items or they just lack the knowledge to suggest the right choice. Either way the advice I get at GNC is typically worse than the competitor stores where staff is less bias and more experienced.

Went in looking for weigh protein and was met with an overwhelming wall of choices and flashy colors. Luckily an employee named David came right over and explained what the benefits are of each and actually understood the technical terms and functions behind the product (almost never happens) walked out with exactly what i needed instead of buying something that would have been counterproductive to my goals.

If i could give more stars i would. The gentleman who helped to today was extremely knowledgeable, professional, and easy to talk to. I have competed athletically on professional levels, had nutritionists, strength and conditioning coaches and i was able to walk away from the store today feeling very informed and honestly in good hand. Great experience and i will highly recommend Raj @ GNC Chinook location.

I never get a chance to buy any supplement but I saw their menus and their customer service is amazing sales representative are highly professionals and they know what you desire. Free parking and handicap parking handicap access. No public washroom- inside the store but centerlis washrooms in the market. Good place for health conscious people. Must go and discuss with them

Literally if there anything worst than 1, I would give. Came into the store around 6pm dec23rd to inquire about the deals ongoing and what they had more to offer. Ask the sales associate on duty to tell me about deals they have and what more I could purchase from it. He was reluctant to tell and started acting up. He refused to offer details and help reason been he had a side job as skip dishes driver and my girlfriend didn't want to include any tips for the order she placed. He left me on purpose to help another customer and called him out for it and told him outwardly he was wrong doing that, as I, who had arrived first had not been help and my items are on the counter ready for purchase. He ignored me and went on, I got super unhappy and frustrated as I had made the travel all the way from the north to this store to make a purchase only to receive poor customer service. Threatened me and said he would call the mall security for no legitimate reason, because I was making his actions known to him. Told him to go ahead, as they were cameras to prove I was in no wrong doing. I packed my purchases after he tossed me the bags across the counter despite. On arrival of the security I told him the reasons to his actions and mine, this same sales associate wanted to hush me based on the fact he worked for skip and his poor attitude was solely based on the facts he was not voluntarily tipped. I need the top management of GNC to look into this matter and take all appropriate actions necessary, if not I would definetely pursue legal matter on this (malicious prosecution).